Generally the food is quite aligned to the healthy choice theme and the caterer adhered to my request to watch the salt. Cheng Tng was surprisingly nice despite not being very sweet.
Customer Service @ Makan Mate from Makan Mate responded to this review
Responded on 7th Sep 2026 08:28 AM
Thank you so much for your kind feedback! 😊 We’re glad to hear that the food was well aligned with the healthy choice theme you requested and that our team was able to accommodate your preference for less salt.
We’re especially happy to ... Morehear that you enjoyed the Cheng Tng despite it being less sweet! We truly appreciate your feedback and support, and we’ll continue doing our best to provide delicious and healthier meal options. 🙏 Show less
Customer Service @ Makan Mate from Makan Mate responded to this review
Responded on 9th Apr 2026 10:03 AM
Thank you for your feedback! We’re glad you enjoyed the Chicken Rendang and its gravy with the fried rice. We also appreciate your note about the fruit punch and will take it into consideration to improve the sweetness for next time.
We truly ... Morevalue your input and hope to serve you again soon! Show less
Delivery was prompt, bento was a nice size and the food was good quality. Loved the curry chicken and really liked the wide variety of mains that can be chosen for the bento. Fishballs were nice too!
Customer Service @ Makan Mate from Makan Mate responded to this review
Responded on 7th Apr 2026 10:19 AM
Thank you for your kind review, we’r glad to hear the delivery was prompt and that you enjoyed the bento selection, especially the curry chicken and fishballs. We appreciate your support and look forward to serving you again soon.
Customer Service @ Makan Mate from Makan Mate responded to this review
Responded on 31st Mar 2026 10:29 AM
Thank you for your continued support! We’re so happy to hear that you enjoyed our food during Deepavali and that our Hari Raya Aidilfitri menu hit the mark as well. It means a lot to us that you enjoyed every bite. We look forward to serving you ... Moreagain soon! Show less
First time trying this caterer. Order was easy. The delivery and set up/display service was excellent. Even the cutleries were displayed nicely. Chris really did a great job. Food looks appetizing too. Overall experience for both food and service ... Morewas good. Will order this again if there is opportunity. Show less
Customer Service @ Makan Mate from Makan Mate responded to this review
Responded on 3rd Mar 2026 10:11 AM
Thank you so much for your kind words and feedback! We're thrilled to hear that your first experience with us was a positive one. It's great to know that the order process was easy, and we’re glad you were satisfied with our delivery, setup, and ... Moredisplay service. We strive to provide not only delicious food but also excellent service, and your feedback reassures us that we’re on the right track.
We’d be honored to serve you again in the future and look forward to the opportunity to do so. Thank you once again for choosing us! Show less
Food generally is average but good delivery service and also after sales service need to be more responsive, no one is answering the call when we called to ask for delivery times for late turn up .
Order process was smooth. However the execution of the order needs improvement. No valid telephone number to contact the caterer was provided by Foodline, and the caterer did not reconfirm / contact me right up to the eve of the function. As my ... Morefunction was on CNY day, Foodline was not contactable. After obtaining the caterer's contact number by searching online, I could only leave a voice message to request delivery time details. Luckily, on the morning of the function, a lady responded to my message, and confirmed my order.
Other than that, the rest of the event went well. The delivery guy was very pleasant and arrived early to setup despite the bad weather. He was very efficient and fast without appearing to be rushing.
Food portions were just right. Overall pretty good except for the fishy-smelling fish and dry gyoza. Prawns were very big. Show less
Thank you very much for your detailed feedback, and please accept our sincere apologies for the delay in communication and the inconvenience caused prior to your event. We truly appreciate you highlighting this, and we will certainly improve our ... Moreconfirmation and contact process to ensure smoother coordination for future orders, especially during festive periods.
Regarding the fish, we use natural, untreated seabass fillet, which has a naturally richer seafood aroma compared to the commonly used dory fillet in the market that tends to have much milder scent. It may simply be a difference in preference or familiarity, but we appreciate your feedback and will take it into consideration.
We are glad to hear that the delivery setup went smoothly and that the overall event went well. Thank you once again for your honest feedback and support. We look forward to serving you better in your next order. Show less
Thank you for your feedback. We’re glad you were satisfied with our service and found good value in the menu.
Regarding the Basil Beancurd, we’re sorry it tasted sour to you. The same dish was served to several other orders with positive ... Morefeedback, but we will still review this with our kitchen team to ensure consistency and quality.
As this was a vegan set menu, we will also work on improving the presentation and flavours to make it more attractive and appetising.
Thank you again for your choosing Makan Mate. We truly appreciate it. Show less
Customer Service @ Makan Mate from Makan Mate responded to this review
Responded on 26th Feb 2026 10:06 AM
Thank you for your feedback! We're glad to hear that you were satisfied with the packaging, prompt delivery, and the dishes. We truly appreciate your support and we look forward to serving you again!
and revisit our site to complete the process.
