On & On Diners review

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Client	Event
Corporate	Xmas full buffet for 181 guests on 22 Dec 2025
Corporate	Full buffet (jan 2026) for 40 guests on
Corporate	Bento for 20 guests on 24 Dec 2025

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3.0 /5 (Verified Purchase) Reviewed on 15th May 2025 More: Food Service Value L Ms Lynn Buffet Catering 15th May 2025 10 Pax

Food not delivered with cooler bag and left exposed Reviewed on 15th May 2025 Verified Purchase The delivery arrived earlier, which was good. But as we not home, the food was supposed to put in a cooler bag, but instead it was left expose as shown. This wasnt my 1st order for the menu and all the while cooler bag was provided to keep de ... More food warm. Show less Premium Mini Buffet (w/ Platter) First time ordering from merchant: No Will recommend this merchant: Yes

5.0 /5 (Verified Purchase) Reviewed on 11th May 2025 More: Food Service Value Mrs Joanne Ang Friends/Family Event Punggol Drive 11th May 2025 10 Pax

Good food and portion! Reviewed on 11th May 2025 Verified Purchase The catering service provided a fantastic spread for our event. The smoked duck fried rice was flavorful and perfectly cooked, while the sweet and sour pork had a delicious balance of tang and sweetness. The mini chocolate eclairs were a delightful ... More finish. Everything was fresh, well-presented, and enjoyed by all our guests. Highly recommend for their quality and variety! Show less Premium Mini Buffet (w/ Platter) Favourite dish: Eclair First time ordering from merchant: No Will recommend this merchant: Yes

4.0 /5 (Verified Purchase) Reviewed on 2nd May 2025 More: Food Service Value VL Valerie Leong Birthday 1st May 2025 30 Pax

Delicious chicken curry. Reviewed on 2nd May 2025 Verified Purchase The curry chicken is the most popular among the adults and kids. The basmati rice is disappointing. It's hard, dry and has a smell. Tofu prawns in chilli crab sauce is also disappointing. It's very salty. The golden mantou, Aglio Olio, chicken satay ... More and nuggets are the most popular among the kids. Portion for Spinach & Mushroom compared to nuggets and chicken satay are unbalanced. There are too much of the spinach and mushroom. The chicken satay and nuggets are just nice. Show less (FL Exclusive) Customise Menu $15/pax Favourite dish: Chicken curry First time ordering from merchant: Yes Will recommend this merchant: Probably

5.0 /5 (Verified Purchase) Reviewed on 28th Apr 2025 More: Food Service Value CD Mr Cheng Dao Long Birthday Collect From Merchant At 8a Admiralty St 26th Apr 2025 13 Pax

Consistent food quality and excellent service Reviewed on 28th Apr 2025 Verified Purchase 2nd time ordering the same dishes. Consistent taste and excellent service. Thank you to all the staff in On & On. Premium Mini Buffet (w/ Platter) Favourite dish: Duck rice First time ordering from merchant: No Will recommend this merchant: Yes

1.0 /5 (Verified Purchase) Reviewed on 13th May 2025 More: Food Service Value N Ms Nursyafinah House Warming 26th Apr 2025 70 Pax

Terrible customer service Reviewed on 13th May 2025 Verified Purchase Unhelpful staff name Ruilian which had negatively impact my overall experience.  Ruilian did not honour the service offered in the official website stating “A surcharge of $50 is applicable for next day collection at our drivers convenience, ... More and a surcharge of $150 for collection between 11pm to 1am latest.” I opted for the next day collection, but she immediately turned me down and said no drivers available and when I wanted to opt for the late night collection she said drivers had start work as early as 3AM, which is NOT true. I have personally asked the drivers which delivered the food, he said he did not start work as early as 3AM. I had shared my disappointments with Ruilian personally and she did not bother to offer any service recovery. I booked this catering specially for its late night collection & next day collection recommended by a colleague, but unfortunately after sharing my disappointments, she deleted the service offered in the website! Terrible. Show less (FL Exclusive) Super Worth It Buffet @$9.90/pax First time ordering from merchant: Yes Will recommend this merchant: No Jacqueline from On & On Diners responded to this review Responded on 13th May 2025 03:22 PM Thank you for your feedback. We’re sorry to hear about your recent experience and appreciate the opportunity to address your concerns. We would like to clarify that night and next-day collection services are subject to driver availability and ... More must be arranged in advance as mentioned to you when you enquired with Rui Lian. On this occasion, we were unable to accommodate a last-minute request due to a lack of available drivers, and we sincerely apologize for any inconvenience this may have caused. While we were unable to accommodate your last-minute request, we had offered a full refund should you decide to cancel the order on the day before. However, we received no response. Additionally, for the safety of our customers, we adhere strictly to food safety guidelines. Prepared food must not be left out for more than 4 hours from the time it leaves our kitchen, as it may no longer be safe for consumption thereafter. Our commitment to food quality and customer health is our highest priority, and we hope for your kind understanding on this matter. We truly value your support and welcome the opportunity to serve you better in the future. Show less

5.0 /5 (Verified Purchase) Reviewed on 9th May 2025 More: Food Service Value Ms Shikin House Warming Blk 953B Tampines Street 96 26th Apr 2025 70 Pax

Variety of dishes and food was delicious Reviewed on 9th May 2025 Verified Purchase The food and delivery timing was good. Delivery was on time and all my guests enjoyed the food a lot and would definitely recommend on and on diners to them. (FL Exclusive) Super Worth It Buffet @$9.90/pax Favourite dish: Curry chicken with potatoes First time ordering from merchant: Yes Will recommend this merchant: Yes

5.0 /5 (Verified Purchase) Reviewed on 2nd May 2025 More: Food Service Value KHAIRUDDIN BIN MOHD Friends/Family Event Bedok Reservoir Road 18th Apr 2025 90 Pax

Delicious food with well-prepared and lovely setup. Awesome! Reviewed on 2nd May 2025 Verified Purchase Many of my guests complimented the food, particularly the lobster teriyaki balls and bee hoon noodles. The overall setup was also well-prepared and thoughtfully arranged. (FL Exclusive) Super Worth It Buffet @$9.90/pax Favourite dish: Lobster teriyaki ball First time ordering from merchant: Yes Will recommend this merchant: Yes

5.0 /5 (Verified Purchase) Reviewed on 21st Apr 2025 More: Food Service Value Ms nur Raudhah Festive Celebration A Sumang Lane 17th Apr 2025 15 Pax

Good food for alot of peopl & really worth it Reviewed on 21st Apr 2025 Verified Purchase Good food for a lot of people, really big portions ! will order here again especially for bigger occasions Lena's Kitchen Mini Buffet @$19.90/pax First time ordering from merchant: Yes Will recommend this merchant: Yes

5.0 /5 (Verified Purchase) Reviewed on 26th May 2025 More: Food Service Value GN Mr Glen Ng House Warming 12th Apr 2025 10 Pax

Great food, reasonable priced and great service. Reviewed on 26th May 2025 Verified Purchase Delivery was on time, food was still warm and nice. Local dishes were tasty and suitable for 10pax. will definitely order from them again! Premium Mini Buffet (w/ Platter) Favourite dish: Signature Nanyang style curry chicken First time ordering from merchant: Yes Will recommend this merchant: Yes

4.0 /5 (Verified Purchase) Reviewed on 1st Apr 2025 More: Food Service Value Mdm Denise Chiw Friends/Family Event Leedon Heights 23rd Mar 2025 20 Pax

Tasty food....good portion of food and worth the value...!!! Reviewed on 1st Apr 2025 Verified Purchase Overall food it's delicious and portion its good.When delivered the food still hot.Only problem it's delivery late and didn't inform in advance,No helpline on sunday.If food not delivery on sunday,who can help to liase?Hope service can be improve!! Lena's Kitchen Mini Buffet @$19.90/pax First time ordering from merchant: No Will recommend this merchant: Probably

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