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The Cake Shop

4.5 / 5 (630 reviews) 5.0 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*94%
Food Quality4.3 / 5
Service & Communication4.4 / 5
Value4.2 / 5

Customer Photos (621)

Reviews (630)

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630 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

FW
Ms Francisca Verified Purchase
3.0 / 5

Worst blackforest cake ever.

Ordered cupcakes from them last year for my son's birthday, chocolate flavour. It was ok.

This year decided to give them another try and ordered a blackforest cake. It was a mistake. The design was quite nice (but tats becuz I ordered an edible cartoon print to top the cake which can't go wrong). It was the worst blackforest cake I've ever tasted. Not a single blue/Blackberry/cherry in sight and even the cream between the layers are just thick whipped cream and doesn't taste like berry. I thought blackforest is supposed to have a center layer of berry cream??? And the chocolate part of the cake tasted below average. Even the $22 cake from my hdb cake shop taste much better than this.

As for the service, I called before I arrived to say I'm in a rush and will arrive in 5min so told the staff to get it ready beforehand so I can pick and go. But when I arrived, the 2 gals were just standing there and chatting and my cake wasn't packed yet.

This will be my last time patronising this shop.
1x POCOYO SPECIAL @$58.9 (Size : 9 Inch (12-18 pax)) (Flavours : Blackforest) (Eggless : No) (Big Candles : 1) (Small Candles : 6)
V
Mrs vanitha Verified Purchase
5.0 / 5

Best cake ever.

We love the cake design and the taste was also nice. everyone who came to my daughter's birthday party ask me where i order the cake. everyone said very tasty.
1x LITTLE PONY @$58.9 (Size : 10.5 Inch (20-28 pax)) (Flavours : Chocolate) (Eggless : No) (Big Candles : 6) (Small Candles : 1)
Ms May Tang
Ms May Tang Verified Purchase
4.0 / 5

Overall, the cake is delicious.

The cake is very delicious with the black forest in between and it is not so sweet. But the colouring of the cream is very strong especially the blue ones. Have a bite and the whole mouth or the lips turns blue in colour.
1x 4D Champion @$62.9 (Size : 10.5 Inch (20-28 pax)) (Flavours : Blackforest) (Eggless : No) (Big Candles : 7) (Small Candles : 6)
Ms Catherine Loh
Ms Catherine Loh Verified Purchase
4.0 / 5

A Delightful Eggless Cake Option

The Eggless Mango Delight cake is indeed delightful as the mango is unexpectedly sweet. The fresh cream is not too heavy and tastes fairly light. Best consumed when it is chilled as the cake can be a bit dry as it is eggless.
1x Eggless Mango Delight @$32.9 (Size : 7 Inch (7-10 pax)) (Big Candles : 7) (Small Candles : 7) 1x Eggless Mango Delight @$32.9 (Size : 7 Inch (7-10 pax)) (Big Candles : 7) (Small Candles : 7)
J
Mdm Joanne Verified Purchase
5.0 / 5

Fresh and delicious cake.

The delivery arrive on time. And the cake is very fresh, soft and moist. Taste is good. My boy is very happy with the cake.
1x PAW TEAM BIRTHDAY @$58.9 (Size : 9 Inch (12-18 pax)) (Flavours : Vanilla) (Eggless : No) (Big Candles : 4) (Small Candles : 1)
Ms Evangeline Lee
Ms Evangeline Lee Verified Purchase
4.0 / 5

Not bad

Its good looking and not bad. But one thing was their whatsapp reply was a bit slow and so is their online help desk. There were a few times where they replied halfway but overall okay, it ended up well. Might consider getting from here again in future
1x Kit Kat Boom @$60.8 (Size : 8 Inch (7-10 pax)) (Big Candles : 2) (Small Candles : 1)

Delivery Feedback

Based on 209 customer responses.

  • On time or up to 30 min early: 197 (94.3%)
  • More than 30 min early: 11 (5.3%)
  • Late: 1 (0.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 189
  • Less than 10 min early: 2
  • 10–15 min early: 3
  • 15–30 min early: 3
  • More than 30 min early: 11
  • Less than 10 min late: 1
  • 10–15 min late: 0
  • 15–30 min late: 0
  • More than 30 min late: 0

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