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The Cake Shop

4.5 / 5 (630 reviews) 5.0 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*94%
Food Quality4.3 / 5
Service & Communication4.4 / 5
Value4.2 / 5

Customer Photos (621)

Reviews (630)

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630 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

AS
Ms Anisa Suraya Ab Razak Verified Purchase
5.0 / 5

AMAZING CATERER! :)

A SUPERB experience with this caterer! She was very prompt with replying and I requested for the delivery to be a surprise and was very happy with everything :) AMAZING job!
Ms Ivy soh
Ms Ivy soh Verified Purchase
4.0 / 5

Is ok but can be better.

The top layer is too thick, so it cracked when I put in the candles n is difficult to cut.
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YL
Ms Lee WY Verified Purchase
5.0 / 5

Nice cheese cake

The cake was delivered before the specified time of event. Good, nice, soft smooth cheese that is not too buttery.
HW
Mdm Hazel Wee Verified Purchase
5.0 / 5

Premium price, premium service!

Was surprised that the size of the cake is more like a kilo size, i didn't really pay much attention when ordering. Price is of a premium side but the service was very good and the texture of the cake is fantastic!
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Delivery Feedback

Based on 209 customer responses.

  • On time or up to 30 min early: 197 (94.3%)
  • More than 30 min early: 11 (5.3%)
  • Late: 1 (0.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 189
  • Less than 10 min early: 2
  • 10–15 min early: 3
  • 15–30 min early: 3
  • More than 30 min early: 11
  • Less than 10 min late: 1
  • 10–15 min late: 0
  • 15–30 min late: 0
  • More than 30 min late: 0

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A customer just ordered for 80 pax for delivery on 31st Oct, 7:30PM
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