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The Cake Shop

4.5 / 5 (630 reviews) 5.0 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*94%
Food Quality4.3 / 5
Service & Communication4.4 / 5
Value4.2 / 5

Customer Photos (621)

Reviews (630)

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619 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Rachel Tan
Ms Rachel Tan Verified Purchase
4.0 / 5

Beautiful Elmo Cake

Pretty satisfy with the elmo cake as it looks beautiful and taste yummy I believe. The cake is quite huge and its value for money.
PS
Mr Patrick Soh Verified Purchase
4.0 / 5

Delivery time not flexible

The delivery timing given is too long,should be shorter like 2-3pm and not 2-6pm.the wait is too long.Or perhaps we can contact the deliveryman to arrange the time ourselves.The cake is also too hard.
IC
Ms Ivy Chiong Verified Purchase
4.0 / 5

The Cake Shop birthday cakes review

The birthday cakes (10.5 inch) turn out to be bigger than I expected! More than enough to feed 24 kids.
The teachers were asking where did I order the cakes, look great!
The only thing is, the cakes are a little too sweet.
GT
Ms Gina Tan Verified Purchase
4.0 / 5

Yummy

Very beautiful Minion cupcake + cake combo. Cream is soft & chocolate sponge too.

Delivery personnel are very friendly.
1x Minion Assemble @$78.9 (Size : Classic (7 Inch Cake + 12 Cupcakes)) (Eggless? : No) (Big Candles : 3) (Small Candles : 5)
Mrs Richelle
Mrs Richelle Verified Purchase
5.0 / 5

Great service! Love the cake!

I personally like the cake itself and the taste well. I requested not to put too much sugar on it, which it turned out ok to me.
1x Thomas Party @$78.9 (Size : Classic (7 Inch Cake + 12 Cupcakes)) (Eggless?: No) (Big Candles : 2) (Small Candles : 9)

Delivery Feedback

Based on 209 customer responses.

  • On time or up to 30 min early: 197 (94.3%)
  • More than 30 min early: 11 (5.3%)
  • Late: 1 (0.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 189
  • Less than 10 min early: 2
  • 10–15 min early: 3
  • 15–30 min early: 3
  • More than 30 min early: 11
  • Less than 10 min late: 1
  • 10–15 min late: 0
  • 15–30 min late: 0
  • More than 30 min late: 0

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A customer just ordered for 80 pax for delivery on 31st Oct, 7:30PM
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