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The Cake Shop

4.5 / 5 (630 reviews) 5.0 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*94%
Food Quality4.3 / 5
Service & Communication4.4 / 5
Value4.2 / 5

Customer Photos (621)

Reviews (630)

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630 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Clara
Clara Verified Purchase
5.0 / 5

Cake was slanted

The cake was slanted. Macaroons were broken. Taste was OK. The cake lasted outside the fridge for about 3h.
TMD05 Drip5 (Size: Bottom 5 Inch, Top 3 Inch.) (Flavour: Hazelnut) (Big candles: 9) (Small candles: 9) (Message on Complimentary Gift Card: No) (Message On Cake: (Short & Sweet): Yes (do write the message in the ordering form, under comments box))
Ms Rain Hu
Ms Rain Hu Verified Purchase
5.0 / 5

Disney Princess Cake

The cake was really pretty and my daughter really love it so much. We brought it to the school and her friends are “wow” by the design with the cupcakes around it.
TCB14 Princess Love (Size: Classic (7" Cake + 12 Cupcakes)) (Eggless: No) (Flavour: Chocolate) (Big candles: 5) (Small candles: 1) (Message on Complimentary Gift Card: No) (Message On Cake: (Short & Sweet): Yes (do write the message in the ordering form, under comments box))

Delivery Feedback

Based on 209 customer responses.

  • On time or up to 30 min early: 197 (94.3%)
  • More than 30 min early: 11 (5.3%)
  • Late: 1 (0.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 189
  • Less than 10 min early: 2
  • 10–15 min early: 3
  • 15–30 min early: 3
  • More than 30 min early: 11
  • Less than 10 min late: 1
  • 10–15 min late: 0
  • 15–30 min late: 0
  • More than 30 min late: 0

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A customer just ordered for 30 pax for delivery on 1st Nov, 11:00AM
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