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The Cake Shop

4.5 / 5 (630 reviews) 5.0 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*94%
Food Quality4.3 / 5
Service & Communication4.4 / 5
Value4.2 / 5

Customer Photos (621)

Reviews (630)

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630 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

HL
Mdm Hui Ling Verified Purchase
4.0 / 5

We love the cake!

Beautiful cake with my boy fav cartoon character Pororo, serving is enough for 20 kids. nice cust svc staff who called me to confirm order 3 days before the party.
1x PORORO BIRTHDAY @$58.9 (Size : 9 Inch (12-18 pax)) (Flavours : Chocolate) (Big Candles : 4) (Small Candles : 4)
E
Mr Eric Verified Purchase
5.0 / 5

Good choice

Ordered a black forest pororo cake and the kids loved it. It's also very value for money.
CW
Ms Connie Wing Verified Purchase
4.0 / 5

More than 60% of the cake was cream. Ninja-GO!

Updated Review:
The Ninjago print was lovely, however, the cake is awful! the sponge layers were so thin! It was even thinner than the cream! I had to apologise to the school teachers and children for the massive amount of cream. I do not recommend this cake shop.

Original Review:
Cake was delivered in time for the birthday party. Kids were thrilled by the presence of their favourite Ninjago! Thanks.
1x NINJA GO CELEBRATES @$58.9 (Size : 10.5 Inch (20-28 pax) +$27.00) (Flavours : Chocolate) (Eggless : No) (Big Candles : 2) (Small Candles : 9)
JO
Ms Jovail Ong Verified Purchase
5.0 / 5

2nd Order and still as Satisfiesd.

Its my 2nd time ordering from them and still a thumbs up service, with prompt delivery and reliable~! good for company events and i will definitely order again.
Ms XiuYan
Ms XiuYan Verified Purchase
4.0 / 5

Service is good, Quality of cake can be improved.

This is a repeated order. Have put in remarks for the cake to be less sweet, but somehow it is still quite sweet unlike the previous order placed. Also the frosting crack when we put the candles, this is a bit disappointing. Otherwise the image is perfect.

Delivery Feedback

Based on 209 customer responses.

  • On time or up to 30 min early: 197 (94.3%)
  • More than 30 min early: 11 (5.3%)
  • Late: 1 (0.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 189
  • Less than 10 min early: 2
  • 10–15 min early: 3
  • 15–30 min early: 3
  • More than 30 min early: 11
  • Less than 10 min late: 1
  • 10–15 min late: 0
  • 15–30 min late: 0
  • More than 30 min late: 0

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A customer just ordered for 42 pax for delivery on 23rd Nov, 11:30AM
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