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White Spatula

4.4 / 5 (156 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*87%
Food Quality4.0 / 5
Service & Communication4.3 / 5
Value3.9 / 5

Customer Photos (49)

Reviews (156)

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156 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

AT
Mdm Annie Tan Verified Purchase
4.0 / 5

Good Service & Nice Cake

Ordered a classic 2-tier tsum tsum cake where the top layer is vanila bean flav and bottom layer is fudgy choco. Personally, i find the vanila bean flav sponge can be made softer and less sweet. On the contrast, the fudgy chocolate flav is tasty and not overly sweet. (I ate alot!) The overall look of the cake is nice and not overly decorated. Betty who attended to me at the shop was patient, attentive and responded to my subsequent email enquiry after i had ordered and made payment. Good customer service rendered.
YK
Mr Yeo Kee Meng Verified Purchase
4.0 / 5

Overcharged and mislead by photo

Cake taste ok and think is overpriced and photo on foodline website is very misleading. Worst part is that I was overcharged. The payment inclusive of develivery should be $116 but an amount of $206 was deducted from my credit card.
TP
Ms Tan Peck kee Verified Purchase
3.0 / 5

Drop in standard, disappointed

2nd time ordering cake from baker. but was very disappointing with the quality of the cake sponge. it is sooooo hard! looks pretty nice on the outside but the hard as rock sponge spoil everything :(
LK
Mr Lum kok Heng Verified Purchase
4.0 / 5

Beautiful Tsum Tsum cake

The cake is beautiful! Kids love it! The sponge Cake can be improved and the cake is too sweet. Can look into reducing the sugar content.

Delivery Feedback

Based on 54 customer responses.

  • On time or up to 30 min early: 47 (87%)
  • More than 30 min early: 3 (5.6%)
  • Late: 4 (7.4%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 44
  • Less than 10 min early: 0
  • 10–15 min early: 2
  • 15–30 min early: 1
  • More than 30 min early: 3
  • Less than 10 min late: 1
  • 10–15 min late: 1
  • 15–30 min late: 1
  • More than 30 min late: 1

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