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+ROBERT CATERING SERVICES PTE LTD

4.5 / 5 (544 reviews) 4.6 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*81%
Food Quality4.4 / 5
Service & Communication4.5 / 5
Value4.4 / 5

Customer Photos (659)

Reviews (544)

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544 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Yvonne Ong
Ms Yvonne Ong Verified Purchase
5.0 / 5

Caterer was helpful

The mini buffet was supposed to be today however due to unforeseen circumstances, I have to postpone today’s event. Informed the caterer and was really helpful, assist to change the buffet to another day.
Choose one
Ms Ng Poh Kim
Ms Ng Poh Kim Verified Purchase
5.0 / 5

Food within satisfaction

Food was within our satisfaction. The time of delivery was according to the timing range. Hopefully this could be maintained.
Yee Siang
Yee Siang Verified Purchase
2.0 / 5

Inconsistent Delivery, Food Goes Bad, No Menu Provided

This was the second time we were ordering from this caterer. On many occasions, the delivery is tardy and inconsistent, and we even had a missed delivery once. Because of the inconsistent delivery, our food has gone bad a number of times and the caterer does not do anything about it, not even apologising. Despite requesting for a weekly menu many times, and despite them saying that they will do it, Robert Catering still doesn't provide the menu of the menu, so you never know what you'll be getting until the day itself. Overall, the caterer's service definitely needs bucking up.
Yee Siang
Yee Siang Verified Purchase
2.0 / 5

Inconsistent Delivery, Food Goes Bad, No Menu Provided

This was the second time we were ordering from this caterer. On many occasions, the delivery is tardy and inconsistent, and we even had a missed delivery once. Because of the inconsistent delivery, our food has gone bad a number of times and the caterer does not do anything about it, not even apologising. Despite requesting for a weekly menu many times, and despite them saying that they will do it, Robert Catering still doesn't provide the menu of the menu, so you never know what you'll be getting until the day itself. Overall, the caterer's service definitely needs bucking up.

Delivery Feedback

Based on 539 customer responses.

  • On time or up to 30 min early: 438 (81.3%)
  • More than 30 min early: 63 (11.7%)
  • Late: 38 (7.1%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 380
  • Less than 10 min early: 3
  • 10–15 min early: 14
  • 15–30 min early: 41
  • More than 30 min early: 63
  • Less than 10 min late: 0
  • 10–15 min late: 6
  • 15–30 min late: 11
  • More than 30 min late: 21

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