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+ROBERT CATERING SERVICES PTE LTD

4.5 / 5 (544 reviews) 4.6 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*81%
Food Quality4.4 / 5
Service & Communication4.5 / 5
Value4.4 / 5

Customer Photos (659)

Reviews (544)

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503 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

CK
Mdm Clare Kwong Verified Purchase
4.0 / 5

Food is okay, service can be improved

Food is okay, not too salty or oily, like home cook food. The dishes' variety is good. Soups are good. However there was one incident when the food delivered without acknowledging us, food was left outside our door for 2 hours before we realized the food was already delivered. Communicate with the caterer, they ring the doorbell when they leave the food outside our house.
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Mdm Sharifa
Mdm Sharifa Verified Purchase
4.0 / 5

Better consistency & room for improvement!

I am a convert from Robert Catering. This is +Robert (sister company?)

Very used to their cooking styles and we can feel the difference recently with the way their dishes were cooked. More consistency now. A big upgrade definitely! I think the prices also differs (higher)! Anyways, a customer spoke about the sour vegetables and yup, there’s major difference now. I noticed the food comes way early for my sector, like 4pm, so we got to rush to eat before 7pm, if possible.
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Mr Damone Teo
Mr Damone Teo Verified Purchase
4.0 / 5

Order at your own risk!

This is the 1st time that I encounter non-delivery for a tingkat service. I ordered 4 dishes. But i received 3 dishes 1 soup on the 1st day instead. Feedback to the caterer to take note of the mistake. Then, a few weeks later, on 4 June 2021, I did not receive the tingkat at all. Had to cook instant noodles to eat instead. Very bad experience. I have tried many tingkat caterers, this has never happened before.
Mrs Reena Kaiser
Mrs Reena Kaiser Verified Purchase
4.0 / 5

Disappointing food

Wont order from them again. Presentation is bad. Food is not tasty and its really disappointing. Will write them off and not order from them again.

Delivery Feedback

Based on 539 customer responses.

  • On time or up to 30 min early: 438 (81.3%)
  • More than 30 min early: 63 (11.7%)
  • Late: 38 (7.1%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 380
  • Less than 10 min early: 3
  • 10–15 min early: 14
  • 15–30 min early: 41
  • More than 30 min early: 63
  • Less than 10 min late: 0
  • 10–15 min late: 6
  • 15–30 min late: 11
  • More than 30 min late: 21

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