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Customer Photos of this Caterer

59 management and past customer photos

Customer Reviews of this Caterer

5.0 /5
(Verified Purchase)
Reviewed 2 weeks ago
More:
Food
Service
Value
Tasty food and good service
Reviewed 2 weeks ago Verified Purchase
I was ordering for my brother who just discharged from hospital. He was very happy with the food and mentioned the food was getting tastier. He is looking forward to receive his lunch everyday. Thank you U family Tingkat for your great food and ... More service.
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Single Meal 5 Days Tingkat (3 Dishes 1 Soup or 4 Dishes )
Favourite dish: None
Least favourite dish: None
First time ordering from merchant: No
Will recommend this merchant: Yes
Evian from U FAMILY TINGKAT responded to this review
Responded on 23rd Nov 2025 04:30 PM
Thank you so much for your kind review 🙏
We’re truly glad to hear that your brother enjoyed the meals, especially during his recovery period. It means a lot to us that our food could bring him comfort and something to look forward to every ... More day.

Thank you for trusting U Family Tingkat to take care of his lunches.
We will continue to do our best — fresh ingredients, homestyle cooking, and heartfelt service daily ❤️

If you or your brother ever have any preferences or requests, feel free to let us know anytime. Wishing him a smooth and speedy recovery!
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5.0 /5
(Verified Purchase)
Reviewed 2 weeks ago
More:
Food
Service
Value
  • Ms Koh Siew Cheng
  • 2 reviews
  • For my brother who just discharged from hospital
  • Bukit Panjang Ring Road
  • 10th Nov 2025
  • 1 Pax
Fantastic service and nice food
Reviewed 2 weeks ago Verified Purchase
Very responsive and helpful caterer. As my brother just discharged from hospital, Vivian from the U family has been very helpful and to adjust delivery time and put all the food in warming bag so that my brother can eat warm food everyday. Just ... More renewed my order for another week as my brother loved their food,
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Single Meal 5 Days Tingkat (3 Dishes 1 Soup or 4 Dishes )
Favourite dish: None
Least favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: Yes
Evian from U FAMILY TINGKAT responded to this review
Responded on 19th Nov 2025 03:53 PM
Dear Ms Koh,

Thank you so much for your kind 5-star review and for sharing your experience with us. We are truly grateful for your trust and support 🙏❤️

We’re very happy to hear that your brother enjoyed the meals, and we’re glad ... More that adjusting the delivery time and preparing the food in a warming bag helped him eat comfortably during recovery.

Thank you also for renewing your order with us — it means a lot to our whole U Family Tingkat team. We will continue to do our best every day to serve your family with fresh, warm and comforting meals.

Wishing your brother a smooth and speedy recovery.
With gratitude,
U Family Tingkat
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3.0 /5
(Verified Purchase)
Reviewed 1 week ago
More:
Food
Service
Value
V
  • Ms VANESSA
  • 2 reviews
  • Daily meals
  • C Rivervale Crescent
  • 29th Oct 2025
  • 2 Pax
Not the best but edible
Reviewed 1 week ago Verified Purchase
My first Tingkat trial on Foodline was a total disappointment. Order trial for 2pax for 5 days at about $190. Food was delivered at about 3pm. Ran out of brown rice on the second day and they refunded me a dollar. But overall… nothing worth ... More remembering. Food was not delicious. No specialty.

After this trial, I ordered from Hxxxxx Dxxxxxxx for 2 pax for 10 days at $250. Dishes were tastier than this.
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Single Meal 5 Days Tingkat (3 Dishes 1 Soup or 4 Dishes )
Favourite dish: None
Least favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: No
Evian from U FAMILY TINGKAT responded to this review
Responded on 25th Nov 2025 12:39 PM
Hi Ms Vanessa, thank you for taking the time to share your feedback with us 🙏

We sincerely apologise for the inconvenience regarding the brown rice. On that day, we unexpectedly ran out of brown rice during preparation. To avoid delaying your ... More meal, we replaced it with white rice, and immediately refunded $1 to you.

We understand this was not the choice you originally selected, and we are truly sorry that it affected your experience. We have since tightened our stock planning to prevent this from happening again.

Thank you again for giving our Tingkat a try. We will continue improving our flavours, consistency, and delivery timing. We appreciate the opportunity to learn and do better. 🙏
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5.0 /5
(Verified Purchase)
Reviewed on 29th Oct 2025
More:
Food
Service
Value
AS
Will recommend to my friends who needs Tingkat
Reviewed on 29th Oct 2025 Verified Purchase
We recently tried U Family Tingkat, and it really exceeded our expectations! Every meal tastes like proper home-cooked food. The menu changes daily so we never get bored. Delivery is always on time and the packaging is neat. Customer service is also ... More very responsive and friendly. The most important my child enjoys it.
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Single Meal 5 Days Tingkat (3 Dishes 1 Soup or 4 Dishes )
Favourite dish: BBQ SALMON
Least favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: Yes
Evian from U FAMILY TINGKAT responded to this review
Responded on 19th Nov 2025 03:55 PM
Dear Ms Song,

Thank you so much for your heartfelt review — it truly means a lot to our whole U Family Tingkat team 🙏❤️

We’re really happy to hear that your family enjoyed the meals, and we’re especially touched that your child ... More likes the food too. Knowing that our home-cooked style meals brought comfort and warmth to your home is the biggest motivation for us to keep doing better every day.

We’re also grateful for your kind words about our delivery and customer service. We will continue to stay consistent, improve wherever we can, and serve your family with sincerity and care.

Thank you once again for your trust and support.
We’re truly thankful to be part of your family’s daily meals 💛

With gratitude,
U Family Tingkat
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5.0 /5
(Verified Purchase)
Reviewed on 22nd Oct 2025
More:
Food
Service
Value
Good lunch
Reviewed on 22nd Oct 2025 Verified Purchase
Food above average, one of the best. delivery is early, everything went well throughout. shall continue for more weeks
Single Meal 20 Days Tingkat (3 Dishes 1 Soup or 4 Dishes )
Favourite dish: None
Least favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: Probably
Evian from U FAMILY TINGKAT responded to this review
Responded on 19th Nov 2025 03:57 PM
Dear Mr Lee,

Thank you so much for your kind review and for sharing your experience with us 🙏
We’re truly grateful to hear that you enjoyed our meals and that everything went smoothly from delivery to food quality.

Your encouraging words ... More mean a lot to our whole U Family Tingkat team.
We will continue to stay consistent and do our best each week to serve you with warm, home-style meals made with heart.

Thank you once again for your trust and support — we truly appreciate it ❤️

Warm regards,
U Family Tingkat
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See 7 reviews of U FAMILY TINGKAT

About this Caterer

U FAMILY TINGKAT

A&E Gourmet Healthy Home-cooked Tasty Tingkat Meals To Your Doorstep �
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