Amici Events And Catering

Ordered from this caterer due to the rave reviews online. I must say that I was disappointed with how the food turned out. Food was mainly dark coloured (it’s Chinese New Year!), fried fish was too tough and vege was too soft and yellowish. Perhaps the quality went awry due to it being Chinese New Year, but I am not giving it another chance for being such a let down and disappointing my guests on day 1 of a lunar new year.

Food was okay, although the combination was a bit tough to navigate given we were looking for options that might be easier accessible by everybody, nearly every option had something spicy, or fried, or contains shellfish.

The worse was the extremely slow customer service and communication. Order took very long to be confirmed to the point if they had said no, I might be left with no buffer time left for a plan B. Emails sent to ask if i could add on quantity were left unanswered. Would not order again given the anxiety it causes, lest one ends up with no food on the actual event day.

Food came a tad too early 55 minutes before schedule (plus i added my own 30minutes buffer), so when it was time to eat, which was nearly 90-120 minutes after it was delivered, food was no longer warm. But i suppose better early than late?

While the food from Amici Catering was good overall, the service was incredibly disappointing. The server arrived to clear the food just 1.5 hours into the event, even though I had clearly communicated that clearing should only happen 2 hours after the start time. When I asked him to return at the agreed time, he stood in the room with a visibly unpleasant attitude, making everyone uncomfortable.

To make matters worse, he demanded my helper a drink while waiting, yes he did not ask me. He went to my HELPER for A DRINK! This was a birthday party for my 2-year-old daughter held in a small condo function room, and his presence left us feeling rushed and uneasy as we tried to enjoy the meal.

I shared my concerns with Amici’s team, but the sales manager seemed dismissive and uninterested in addressing the issue. This experience was deeply disappointing, and I would not recommend this caterer for future events.

We ordered mini buffet from Amici during the COVID pandemic period. It was really amazing back then, so we decided to order it for Mother's Day this year. However, this time round, the food was just average. The quality is what you'd expect from any average food caterer. But the food quantity is really value for money. We ordered for 5 pax, and all my family members think it's more suitable for 10 pax.

The foods were not presentable and food portions were small. The foods were mess up in the containers like rojak. My guests did not consume much and a lot of leftover.

Not too many choices in the menu. The food portion was small but luckily it doesn’t taste too salty. Hope to see more option next year.

The food was definitely not up to expectation, it tasted like the dishes cooked at the army mass cookhouse. Several of the dishes have no taste, I understand that it’s new year’s eve but the quality for the price was definitely not worth it.

On the bright side, the family bonded over the unexpected food quality.

Food quantity: Order was meant for 8-10 pax, but based on the photos, only the turkey and pasta is good for that. The sweet potato and chestnut seem good for 4 pax.

Food quality: Food was cold, and I mean it's really cold. I was even asked by my guests if it was stated during ordering. I understand that it's a super peak period, but I'd expect it to be at room temperature, than something that was out from the fridge, probably 2 hours before delivery. Pasta tastes uncooked. Turkey was rather dry. Probably the best dish was the cocktail fruit salad and log cake.

Service: I wanted the food to be delivered at 6.30pm, but was told there were two timings: 3-6pm/6pm-9pm. I have no choice but to take the 3-6pm slot. Waited from 3.30pm until 7pm, before my food came. The saving grace was, there were office staff to pick up our chaser calls and we were told becos they were accommodating to my requested time. This was never communicated to me.