🎄 Santa Claus is coming to town! Book your Christmas menus now to avoid disappointment! 🎄

Top

CART

Click to complete your purchase(s) :

You have not added anything yet! Add your favourite items now
Close Cart

Item(s) added to cart

View/ Checkout

Bayfront Catering Services

4.5 / 5 (1,118 reviews) 4.7 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*91%
Food Quality4.2 / 5
Service & Communication4.5 / 5
Value4.3 / 5

Customer Photos (1569)

Reviews (1,118)

Write a Review

Swipe left for more quick filters

31 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

NS
Mrs yihui Verified Purchase
1.0 / 5

Disappointed !!!

Disappointed , found hair inside the curry

1. food is more then enough for 10 pax , but food taste so so and found hair inside the curry then we stop eating

2. delivery on time

3. food is hot during receiving

4. Broccoli with three mushrooms so hard
Choose one Choose one
TS
Ms Teo Ser Lee Verified Purchase
3.0 / 5

Food needs significant improvement!

The service was prompt and very responsive. However, the food was very disappointing. The nonya mee siam goreng has zero mee siam taste nor flavour, completely blend and tasteless. The curry chicken (supposedly their signature dish) was quite flavourful but the chicken pieces were miserably small and soaked in a pool of oil!
The only saving grace is that the portions are big with 2 trays for some dishes.
This is my first time ordering from them but unlikely to try again.
Mrs Adelene Lans
Mrs Adelene Lans Verified Purchase
3.0 / 5

Disappointing food but promising after sales service.

Update after caterer contacted us to resolve issue:
Great service from Ginny! She promptly acted on the feedback and offered us a quick solution, with foodline supporting this process. The scores given are still based on my overall experience, so there's definitely room for improvement. However, Bayfront catering has shown that they take customer feedback seriously and will work internally to better themselves.


- - -
Contacted caterer prior to event, with specific questions on which dish is spicy(specifically melaka style steamed fish) and possibility of requesting no chilli to be used as this was for a children's party.
A sales rep responded that the fish was not spicy and that all requests could be made through the comments.
However was highly disappointed when food arrived.
Fish was spicy (see photos), vegetables were spicy, chilli was placed on almost all dishes regardless of my request, and food was disappointing. Pineapple rice was dry and had non-existent.pineapples. noodles were also dry and left much to desire. Curry was watery.
Most of the children ended up eating only a little due to all the spicy dishes and parents ended up getting other food for them (including my own kids).
Contacted the sales rep during event (no response) and afterwards. Managed to speak with her a few times but each time same reply of "will get back to you"...but after 3 days of the same response, there was no further reply.
Disappointed and frustrated, we posted this review to share our experience.
Choose one Choose one Choose one Choose one
Mavis
Mavis Verified Purchase
2.0 / 5

Not really value for money.

Ordered Olive fried rice with no trace of olive.
Curry chicken meats a bit hard. Gravy not fantastic.
Soon kueh not really nice.
Mini cream puff and Sweet & Sour fishes are tasty.
Overall not really value for money with the price I paid as most of the available dishes for selections are cheap ones, not much meat choices.
Payment made then realised this ????.
Portion just nice.
Do not understand why there is location charge as my place is in the central. This is the first time I am being charged by a caterer.
Choose one Choose one Choose one Choose one Choose one+5 Choose one Choose one Choose one Choose one
view more 9 photos & videos
Ms Joann
Ms Joann Verified Purchase
3.0 / 5

Food Portion - huge for Staples, but to improve Core Dish

Very good customer service.
Food arrived at 7pm (+30min of order timing, which is within the +/-30min stipulated by the caterer. Food was still warm.
Food portion was more than enough for 10pax, but the curry chicken (especially the gravy) was too little. The braised tau gua was too salty.

Delivery Feedback

Based on 1,043 customer responses.

  • On time or up to 30 min early: 953 (91.4%)
  • More than 30 min early: 66 (6.3%)
  • Late: 24 (2.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 868
  • Less than 10 min early: 11
  • 10–15 min early: 27
  • 15–30 min early: 47
  • More than 30 min early: 66
  • Less than 10 min late: 2
  • 10–15 min late: 10
  • 15–30 min late: 7
  • More than 30 min late: 5

Review filters

Sort By

Review photo

Customer Photos

A customer just placed an order for delivery on 5th Nov, 6:00PM
Note: To claim your $10 discount, please follow the steps below:

iPhone Users Exclusive - How to claim $10 Off with FoodLine

Step 1: Tap the share icon on iPhone and then Add to Home Screen
Step 2: Tap Add
Step 3: Open the FoodLine App, and tap Allow. The promo code will then be sent to you via Notifications.
Xmas
Promos
1,339
Menus
999+
Chat / Call
Chat / Call
Account