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Bayfront Catering Services

4.5 / 5 (1,119 reviews) 4.7 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*91%
Food Quality4.2 / 5
Service & Communication4.5 / 5
Value4.3 / 5

Customer Photos (1570)

Reviews (1,119)

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1,119 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Siewie
Ms Siewie Verified Purchase
5.0 / 5

Great!

They are very punctual and food came warm. Food portion was generous and pleasant food presentation.
Ms Reena
Ms Reena Verified Purchase
5.0 / 5

Great experience

Food packaging and plastic utensils given was great. Timely delivery. Everyone was happy with the quality of food and quantity. Your name is on top fir future catering.
Ms Vivian
Ms Vivian Verified Purchase
5.0 / 5

Food portion very huge

The food was delivered on time at 4pm. The curry chicken was our fav. Like the sweet & sour fish as well. Only that the veg Kailan was tasteless. The rest was okay. Will continue to order from Bayfront Catering in future.
Signature Curry Chicken w/ Potato 招牌咖喱鸡马铃薯
Ms Olivia Lim
Ms Olivia Lim Verified Purchase
5.0 / 5

2nd time ordering

Food was delivered on time at 11am as the time slot given was from 11 to 1130am. The egg dish wasn't like what I was expecting. This one more like braised egg. That was the only disappoint. The rest of the dishes are ok. Didn't receive complaints from my colleagues. Qty is more than enough for 9 ladies. The cheng teng is also nice. Not too sweet.
Fragrant Olive Fried Rice ( Whole Grain ) 橄榄炒饭 Xing Zhou Bee Hoon  (Whole Grain)  星洲米粉 Seafood Wonton 海鲜云吞 Fragrant Egg With Kicap Manis 甜酱香蛋 Signature Curry Chicken w/ Potato 招牌咖喱鸡马铃薯+4 Oriental Fried Spring Roll 炸春卷 (DF) Golden Oat Dory Fish Fillet 麦香鱼片 Lou Han Zai 罗汉斋
view more 8 photos & videos
Mrs Adelene Lans
Mrs Adelene Lans Verified Purchase
3.0 / 5

Disappointing food but promising after sales service.

Update after caterer contacted us to resolve issue:
Great service from Ginny! She promptly acted on the feedback and offered us a quick solution, with foodline supporting this process. The scores given are still based on my overall experience, so there's definitely room for improvement. However, Bayfront catering has shown that they take customer feedback seriously and will work internally to better themselves.


- - -
Contacted caterer prior to event, with specific questions on which dish is spicy(specifically melaka style steamed fish) and possibility of requesting no chilli to be used as this was for a children's party.
A sales rep responded that the fish was not spicy and that all requests could be made through the comments.
However was highly disappointed when food arrived.
Fish was spicy (see photos), vegetables were spicy, chilli was placed on almost all dishes regardless of my request, and food was disappointing. Pineapple rice was dry and had non-existent.pineapples. noodles were also dry and left much to desire. Curry was watery.
Most of the children ended up eating only a little due to all the spicy dishes and parents ended up getting other food for them (including my own kids).
Contacted the sales rep during event (no response) and afterwards. Managed to speak with her a few times but each time same reply of "will get back to you"...but after 3 days of the same response, there was no further reply.
Disappointed and frustrated, we posted this review to share our experience.
Choose one Choose one Choose one Choose one
LH
Ms Lim Hwee Peng Verified Purchase
5.0 / 5

Budget & acceptable Buffet Catering

The buffet came 1 hour early then expected timing, but at least the food still came warm. Ordered for 30pax and the portion is a lot, more than enough. Foods tasted okay, just that both the main dishes are abit dry, not sure isit because is whole grain. Overall still good experience with them.

Delivery Feedback

Based on 1,043 customer responses.

  • On time or up to 30 min early: 953 (91.4%)
  • More than 30 min early: 66 (6.3%)
  • Late: 24 (2.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 868
  • Less than 10 min early: 11
  • 10–15 min early: 27
  • 15–30 min early: 47
  • More than 30 min early: 66
  • Less than 10 min late: 2
  • 10–15 min late: 10
  • 15–30 min late: 7
  • More than 30 min late: 5

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