Bijan

1. Their salesperson Ms Sheloni dealing with me was not helpful, not responsive to my queries proper and did not get back to me on the delivery time request.
2. On the event date delivery was late above the timing requested and my guest were waiting for their food. Their staff were not contactable and I had to resort to searching for a liaison point on top of my event stress.
3. Food was delivered cold on many dishes, and the cakes were given squashed by the box cover, the rice was tasteless, fried chicken was salty plus seemed not fresh. Not sure how they are in the business.
4. On top of all of this money was collected promptly and the salesperson was stern about that. Yet the whole food order process was flawed in the aspects of service standards, responsiveness, business ethics and delivery standards

The quantity of food are not as much as compare to other caterer.
No decoration at all.. like some follows.

Very disappointed with the food portion and dishes like nonya chap chye, fruits and samosa. Fruits were sour and not fresh at all, nonya chap chye was so starchy, samosa wasn't crispy. Dined in for a wedding dinner at Grandlink and food was so nice that's why we selected Bijan for our CNY gathering menu but was totally disappointing. Especially the fruits were all wasted as it tasted sour!

Disappoint this time round.order to reach 5pm end up food come 7pm.all my vistor had left.the setup ppl still can call me at 2.30pm and say reach ard 30min but end up my fd come with no setup.

Not organised at all. It appears that caterer was Unable to cope with CNY 1st day orders. They Didn’t come on CNY eve to do the set up although they had called earlier to arrange it. Then caterers suddenly turned up at 10.15 am on CNY 1st day to do the setup without calling first. The Food came an hour late. Caterers came after 9.30 pm to collect the trays although they said they would come at 5.30pm. Food was at best average. Fish & chicken were tough from being over fried. The mee goreng was tasty though. The pilot Hitam was also tasty.

Food a little cold and dont look appetising. Have feedback to caterer and because we have another order at another date, says will step up. Hopefully the next order will be good.

The side dish portion very little with a price of $8 per set is abit costing. Have also spoken to the sales person in Bijan that the bento set is purchased for worker, therefore required them to have a bigger portion but it seem like the rice portion is acceptable but not the side dish portion.

-Communication was bad; dealt with an officer named Hamzah and later saw on Facebook that he was fired but there was no personal email sent to us to let us know. Had to WhatsApp them to confirm our order.
-Closer to the date, no update til 1 minute before scheduled delivery, whereby the deliveryman said he would arrive in 15min and set up in 15min but he arrived in about 25-30min and set up in about 25min.
-Setup was bad. Food was cold because the chafing dish was big but there was only 1 burner for each dish. Chafing dish didn't fit into the base so all the steam escaped.
-Our cauliflower eventually went bad because it was not being heated properly.
-Insufficient drinks; was promised a second bottle of syrup but the man who set it up spilled it in the van and never gave it to us.
-Kangkong was mainly the stalk and not much of the leaves