Broson Catering

Value for money. Good for catering for small group of gathering or celebration. BUT service...horrible. Thanks for pissing me off on my birthday and shouting at me. I ordered 25 pax initially for my small birthday celebration but upgraded to 30 pax as i was told only 30 pax came with complimentary drinks. So i find it a trouble to go out and buy my own drinks so i just upgraded to 30 pax. On the day itself, no complimentary drinks was given so i was puzzled and call the office to ask about it as the deliveryman knows nothing. And thanks for the ultra "nice service" for blaming that i never state in my order for any complimentary drink. Common sense i already spoke to someone over the phone that i want to upgrade to 30 pax so i can get the complimentary drink. And whoever it is, even verify my order. Ok all this i can forget about it, probably its a miscommunication over the phone.

So the person who i called over at the office was checking for me. As i was on the line waiting for the person to check, my boyfriend came along and ask me what happen so i just explain to him about it. So the person on the line heard what i told my boyfriend and immediately scold me for complaining. Like excuse me! Do i even have NO RIGHTS to even update my boyfriend on whats going on?

Seriously its not about the freaking complimentary drink anymore! We just argued over the phone about just the stupid "complaining part" and i just told the person off that i dont want the stupid drink already and damn it just hang the phone.

I just got my friend to go outside and buy packet drinks but lastly i got to say the deliveryman was a nice person. In the end they also deliver my complimentary drinks over but too late, i already bought all my drinks and dont even feel like drinking the complimentary drink anymore.

Food overall wise are quite ok. Really can recommend for any small gathering as other catering caters to about 40-50 pax at least. But service wise definitely need an IMPROVEMENT.

If your food is still average but have a good customer service, i believe people will still come back or recommend to others. But if your food is nice to the extreme but with such horrible service, forget it.

Food too little......

Delivery man was very adamant to collect utensils back early.

I FELT VERY UNHAPPY REGARD TO THE ORDERING AMOUNT AS INDICATED FROM THE WEBSITE IS WITHOUT GST ,BUT WHEN INVOICE ISSUE THE CATERER CHARGE ME GST DUE TO THE FACT THAT MY ORDER IS THRU FOODLINES.

THE TRANSCATION THRU FOODLINE SEEM TO HAVE SOME DISCREPANCY.

Quantity is kinda too little.

We were very embarrass to receive complaints from our guests on how salty the fish was to the extent that it was inedible. Nearly the whole tray of fish was not eaten. We felt that it spoilt my son's 1 month celebration and we were very disappointed.