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ECreative Catering Pte Ltd

4.3 / 5 (3,814 reviews) 4.5 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*82%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (9102)

Reviews (3,814)

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3,814 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mrs Agnes Chan
Mrs Agnes Chan Verified Purchase
5.0 / 5

Great and yummy food to add on to a joyous occasion!

The caterer was prompt in setup for the event. Food was kept warm when guests arrived. Very impressed with the quality, freshness of the food, great taste and good portions.
Our guests enjoyed almost all the items and was in praise of the taste and quality.
This is one of our favorite caterer that never fails to deliver great tasting and fresh ingredients and a wide selection to select from.
Signature Curry Chicken
DK
Mr DARC Kuang Verified Purchase
2.0 / 5

Disappointed. will order from them again.

This was my second time ordering from this food caterer, and unfortunately, it will be my last. My experience this time around was disappointing on multiple fronts.

*Customer service*
- they are helpful in making the changes and responds fast.

**Food:**
- The **pineapple rice** was a disaster. It turned sour before we even reached the halfway point of our event. Serving spoiled food is unacceptable.
- There was **not enough curry** to go around. For a caterer, running out of a main dish is a big oversight.
- The **seasonal vegetables** were utterly bland, so much so that no one wanted to touch them. They might as well have been raw given how tasteless they were.
- The **Thai sauce tofu** was rock hard. Instead of being a soft, delightful dish, it felt like chewing rubber.
- The **mango sago** dessert was another letdown. It was watery and lacked any real flavor. A sweet treat turned into a bland, unappetizing slop.

**Setup:**
- The event was scheduled from 12 PM to 4 PM. I was assured that the setup would start at 11 AM. Instead, they showed up at 10:30 AM, much earlier than agreed upon, causing unnecessary chaos.
- The setup itself was poorly managed. When I pointed out that the drink area was blocking the stairs and requested to move it to an empty space nearby, the staff responded rudely with, "Nobody will walk down ba?" Informed him that The food places at that end of corner are blocked by the drinks and it Will have difficultly in taking the food. He, being a tall slim guy justified that "can take, why can't reach?
He were reluctant to make the adjustment of the blockade of stairs and lack of professionalism on the simplest safety measures, and unwillingness to accommodate simple requests was very frustrating.

Overall, the experience was a major letdown. The food quality was poor, portions were insufficient, and the service was unprofessional. I had higher expectations based on my previous experience, but this time, they failed to deliver on all fronts.
Choose one Choose one Choose one
Eddie Yew
Eddie Yew Verified Purchase
5.0 / 5

Awesome prompt good

The dishes are very generous and delicious.
The timing is very on time and food was delivered warmed as well. Utencils provided and including rubbish bag, tissues, table cloth as well. We have wonderful experience. Curry chicken is must have. second favourite is ceral prawns and desserts. everything is great.
Mixed Vegetable w Mushroom
Michelle Seah
Michelle Seah Verified Purchase
5.0 / 5

Yesssssss! Nice caterer. Will order again

Overall the food was delicious & of good portion. If only the fried stuff can be crispy, that will make the whole experience better.

Too bad didn't get to try their signature yam paste as kitchen called to say something went wrong with the ingredients.

Delivery Feedback

Based on 2,868 customer responses.

  • On time or up to 30 min early: 2,338 (81.5%)
  • More than 30 min early: 369 (12.9%)
  • Late: 161 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,902
  • Less than 10 min early: 54
  • 10–15 min early: 147
  • 15–30 min early: 235
  • More than 30 min early: 369
  • Less than 10 min late: 10
  • 10–15 min late: 35
  • 15–30 min late: 46
  • More than 30 min late: 70

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