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ECreative Catering Pte Ltd

4.3 / 5 (3,814 reviews) 4.5 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*82%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (9102)

Reviews (3,814)

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3,814 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Angeline Choong
Ms Angeline Choong Verified Purchase
5.0 / 5

Highly Recommended!

Food was good. it was all finished. taste of food was not too salty or oily and very palatable. portion and quantity was also just nice. my guests and i had a great time.
Other Food Items or Photos of Event (Please fill in below)
Ms Emily Ang
Ms Emily Ang Verified Purchase
3.0 / 5

Not up to expectations

Delivery was 1 hour early. Food wise not fantastic especially the tempura which we can't even taste the prawns inside. The chicken wings were not properly cooked too. Suggest not to order deep fried stuff as they may turn soggy. The Chicken Curry and Bee Hoon were good though.
Other Food Items or Photos of Event (Please fill in below)
J
Mr Jerry Verified Purchase
  • Corporate/Company Event
  • Ang Mo Kio Avenue 6
  • 29th Jun 2024
  • 20 pax
  • Mini Hi Tea B
1.0 / 5

Cockroach on food. Do check when food arrive

Please refer to above, there is a baby cockroach on the nuggets!
Can I check what time the food was prepared? This is totally unacceptable.
I want a reply and compensation from ecreative catering or foodline.
Otherwise I will inform NEA.
Chicken Nugget Chicken Nugget Chicken Nugget
CY
Mr Chan Yong Zhong Raymond Verified Purchase
1.0 / 5

#Use at your own risk type of catering service.

Worst caterers' administration ever.

Make seperate payment for extra 5× stools and 1× table but admin claims theirs system did not update their delivery team.

Requested to add 5 pax for buffet from 35 pax to 40pax, in the end some of my guests have to end up eating while standing.

Report to admin via WhatsApp but no reply due to my event was on Sunday.
Lousy service orientated caterer.

Admin replied only the next morning.
Only know how to keep repeating sorry via text.
Whole incident, catering company only refunded $19 for the missing additional stools and table.

No other forms of offer for compensation to make up for their mistake.
I will never ever use this company again for my future events.

Use at your own risk type of catering service.
#You only had one job.
Choose one Choose one Choose one Choose one Choose one

Delivery Feedback

Based on 2,868 customer responses.

  • On time or up to 30 min early: 2,338 (81.5%)
  • More than 30 min early: 369 (12.9%)
  • Late: 161 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,902
  • Less than 10 min early: 54
  • 10–15 min early: 147
  • 15–30 min early: 235
  • More than 30 min early: 369
  • Less than 10 min late: 10
  • 10–15 min late: 35
  • 15–30 min late: 46
  • More than 30 min late: 70

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