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ECreative Catering Pte Ltd

4.3 / 5 (3,814 reviews) 4.5 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*82%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (9102)

Reviews (3,814)

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3,814 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

KW
Kiong Wan Xuan Verified Purchase
3.0 / 5

Average food, average price, late delivery

The food came 30mins late, panicked super badly (my guests already arrived) and called the caterer’s contact number on my order invoice slip but to no avail. couldnt reach anyone and wasnt given the delivery man’s contact number either. thankfully the food came 10mins later so i was saved from rushing to get other food for my party.

gathered reviews from my guests and everyone enjoyed the food, especially mee siam and curry chicken. the portion was huge (i ordered for 25pax), could feed up to 30-35 probably

cons: sweet and sour fish was super dry and hard, didnt enjoy it very much. customer service sucked too, nobody has reached out to me regarding my 6 missed calls yet
Kampong Fried Mee Siam Wheat Prawn
Mr Ng Wei Hao
Mr Ng Wei Hao Verified Purchase
2.0 / 5

Cold food served.

Ordered food to be served at 530pm. Food came at 520pm and everything was cold. Not even warm, nor placed in warmer bags etc. Label was indicated that food was ready at 4pm.

Had to warm up everything to have the food ready for guest. Wouldn't recommend.

Other companies have similar timeline but they will do their upmost to make sure food doesnt get cold.
Mr Ng Wei Hao
Mr Ng Wei Hao Verified Purchase
3.0 / 5

Food was alright, service was poor.

Ready to serve at 11am. Food came at 930am. Way too early and staff mentioned that there were multiple deliveries around the same timing.

During clearing up, staff was ignorant and throw the leftovers directly into the chute instead of bagging them first.

Delivery Feedback

Based on 2,868 customer responses.

  • On time or up to 30 min early: 2,338 (81.5%)
  • More than 30 min early: 369 (12.9%)
  • Late: 161 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,902
  • Less than 10 min early: 54
  • 10–15 min early: 147
  • 15–30 min early: 235
  • More than 30 min early: 369
  • Less than 10 min late: 10
  • 10–15 min late: 35
  • 15–30 min late: 46
  • More than 30 min late: 70

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