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ECreative Catering Pte Ltd

4.3 / 5 (3,813 reviews) 4.5 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*82%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (9100)

Reviews (3,813)

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330 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

PP
Ms pei pei Verified Purchase
3.0 / 5

So so only

The food arrived cold due to a delivery delay of over 30 minutes. In terms of taste, it was average, and while the portion size was adequate, it wasn’t particularly impressive. Unfortunately, I wouldn’t order from them again.
Choose one
Lawrence Lo
Lawrence Lo Verified Purchase
1.0 / 5

Terrible Service! Worst Experience ever.

Terrible service - Do not Order!

Food arrived almost 1.5 hrs late after scheduled delivery time, leaving less than 30min to consume within its ‘safe for consumption’ window.
No response despite repeated calls to operators to check on delivery timing. To make it worse, there was lack of sincerity or efforts from company to offer any apology for the late delivery or the poor customer experience .
Food arrived cold, >2.5hrs since it was prepared. Had to throw away a lot of food since they were bad.

Worst experience ever. Never again.
LL
Mr Louis Liu Verified Purchase
2.0 / 5

No after sales hotline on Sunday

Great disappointment, They should have a hotline or after sale service even is on a Sunday or public holiday for action to be taken immediately if their logistic team has damage the catering food.

The delivery of foods was not properly secure.
The curry gravy had all leak out and leaving the curry dish without gravy sauce.
The food trays was not properly wrapped on most of the dishes.
And because of the curry gravy leak out, most of the dishes are mix with the curry sauce gravy like the photo shown on Hong Siew ToFu With Mushrooms.
Curry Chicken Curry Chicken Hong Siew Tofu W Mushroom Otak Otak Choose one+3 Sin Chow Bee Hoon Golden Salted Egg Fish w Crispy Fish Skin
view more 7 photos & videos
J
Mr Jayden Verified Purchase
3.0 / 5

Delivery On time

Gave the wrong food items without inform us earlier.
Food taste normal but can accept.
delivery on time, within the committed timing
food quantity consider okay
Xin Yi
Xin Yi Verified Purchase
3.0 / 5

Average

Food was average, not any impressive or very nice. But it was what we paid for, so not too bad. Can eat.
JP
Mrs Jeslyn Png Verified Purchase
1.0 / 5

Bad experience

I had a bad experience with this company buffet, the food was not up to expectation, the pineapple fried rice was not delicious at all it’s oily & tasteless.. the very first time I eaten a tasteless fried rice. Not only that, I ordered 4:30pm - 9:30pm, but the delivery man came to collect my food at 8:30pm, and rushed me to keep my food. When I told him my invoice stated 9:30pm, he is being rude. After that when he keep the buffet, he is being rough in keeping the buffet, he made a lot of noise & he dripped sauces all around the lift & outside of my condo lift, he even banged until the lift has a dent. When I made a report to the company, they just replied me with a sorry. Was so disappointed in this buffet company! Order at your own cost!
Choose one Choose one
Mr Danny Tan
Mr Danny Tan Verified Purchase
3.0 / 5

Reasonably good with some room for improvement.

The portions for the food were on the smaller side. Some of the dishes barely had enough (i.e. spring roll and fried ngoh hiang), like exactly 1 piece per pax. The taste were generally okay, most of them met expectations. Our only complaint would be that the lemon chicken were tough, which were an issue for the elder folks. Maybe the "popular" item would be better haha.

Overall, not fantastic but not bad as well. The catering was reasonable for the price charged.
Good Luck Red Eggs Choose one Choose one Teddy Bears Theme Setup
Ms Shiyan
Ms Shiyan Verified Purchase
3.0 / 5

Average caterer

Food arrived on time.
But some food item have turned cold. Especially the oriental fried rice, cold and hard and kind of tasteless.
Golden salted egg fish and prawn paste mid joint wasn’t taste good as well. Kind of turned hard when delivered. Wouldn’t recommend to order. Other than that, curry chicken and dry mee Siam taste good.
Oriental Fried Rice

Delivery Feedback

Based on 2,867 customer responses.

  • On time or up to 30 min early: 2,337 (81.5%)
  • More than 30 min early: 369 (12.9%)
  • Late: 161 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,901
  • Less than 10 min early: 54
  • 10–15 min early: 147
  • 15–30 min early: 235
  • More than 30 min early: 369
  • Less than 10 min late: 10
  • 10–15 min late: 35
  • 15–30 min late: 46
  • More than 30 min late: 70

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A customer just ordered for 30 pax for delivery on 3rd Nov, 6:30PM
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