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ECreative Catering Pte Ltd

4.3 / 5 (3,814 reviews) 4.5 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*82%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (9102)

Reviews (3,814)

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3,814 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Kelvin Thian
Mr Kelvin Thian Verified Purchase
4.0 / 5

Food Amount insufficient but taste was good.

Order the 50% pineapple rice & Sin Chow Bee Hoon.
The serving for 80 pax is too little, end up almost 10pax had to go without rice/beehoon.
In future hope they can prepare more in additional container so we can topup.

Overall the setting and food was nice.
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Dr Lim Hui Ling
Dr Lim Hui Ling Verified Purchase
  • Wedding
  • Kee Sun Avenue
  • 26th Nov 2023
  • 30 pax
  • High Tea F
4.0 / 5

Melted cakes

Delivered way to early and never advised the helpers that cakes should be refrigerated. By the time I arrived ( before the stated food ready time) all the cakes were soggy and melted and stuck to the cling film that covered the trays - quite embarasing.
Chicken pie also soggy crust due to condensation.
N
Mr Nicholas Verified Purchase
4.0 / 5

Bad experience.

We ordered for 25th of November delivery time was between 530pm-630pm and food was supposed to be "ready to serve" by 630pm. By 645pm the buffet wasn't here yet, nobody called to inform about the delay and since it was a Saturday, there was totally no way of contacting the vendor, whether Foodline platform or Ecreative catering itself. The numbers they gave to call didn't answer my calls and Foodline's supposedly "hotline" declined my calls. The food came at 7pm and upon setting up, the food was cold. Guests have had to wait another 30mins for the food to warm up before it was ready to serve.

After setting up, the Ecreative staff told me they'll be back by 9.30pm to clear the buffet tables and we waited till 10pm but nobody came to clear and again nobody informed. The venue staff and myself had to clear the food waste and pack up the buffet table till 11pm as the venue had to be closed. They only came the next morning to clear the buffet table. This will be the last time we ever order from them as we really had a bad experience. As they say, you "pay peanuts, you get monkeys"
Other Food Items or Photos of Event (Please fill in below)
Ms Vandy Lim
Ms Vandy Lim Verified Purchase
2.0 / 5

Disappointed

Order their buffet for a kids birthday party. If not for their mini burger I will not order from them. The sales staff is not friendly and helpful, not even willing to let me change the food item when I just need to change the Pineapple fried rice to the normal one. Never mind, then I change the timing from 5.30pm setup to 4.30pm but it came at 5.45pm!! They are uncontactable during weekends, no backup staff to reach out and I don't have their driver contact too. I was panicking what time my food will be ready because my guests start coming in already. Don't order their fried food, it was cold, soggy and hard as it was not on the food warmer. Broccoli and Oriental Fried rice was bland, rice was abit hard too. Only the mini burger was wiped out fast, there is alot of leftover because it was not that tasty. Very very very disappointed and I will not recommend to my relatives and friends and I will not order from them again!
Broccoli W Mushroom Deep Fried Ngoh Hiang Other Food Items or Photos of Event (Please fill in below) Mini Chicken Burger Other Food Items or Photos of Event (Please fill in below)

Delivery Feedback

Based on 2,868 customer responses.

  • On time or up to 30 min early: 2,338 (81.5%)
  • More than 30 min early: 369 (12.9%)
  • Late: 161 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,902
  • Less than 10 min early: 54
  • 10–15 min early: 147
  • 15–30 min early: 235
  • More than 30 min early: 369
  • Less than 10 min late: 10
  • 10–15 min late: 35
  • 15–30 min late: 46
  • More than 30 min late: 70

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A customer just ordered for 15 pax for delivery on 6th Nov, 6:30PM
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