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ECreative Catering Pte Ltd

4.3 / 5 (3,814 reviews) 4.5 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*82%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (9102)

Reviews (3,814)

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3,484 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Ashwin Kumaar
Mr Ashwin Kumaar Verified Purchase
  • Corporate/Company Event
  • East
  • 12th Jun 2023
  • 75 pax
  • High Tea B
5.0 / 5

Great service & setup, good food

The food and service was up to our expectations. The delivery was smooth and the setup was fast. The thai pineapple rice looked nice but was decent in taste - coule be better. But all the other options were great tasting, especially the desserts! Would recommend and would order again.
Ms Avlyn Koh
Ms Avlyn Koh Verified Purchase
5.0 / 5

Good cater for desserts and delivery services not bad too...

Let me start from beginning, first I'm grateful that they accepted my order when I last minute order. But I didn't like that the customer service kept calling and leaving messages even after I informed that I will call back soon, was busy at that moment. Then when I tried to call to confirm the details, didn't answer. But food was still delivered accordingly, I needed more response on the delivery day but wasn't answered..

Next the delivery, deliver guy helped set up within 30mins when said needed 1 hour. And was done setting up more than a hour earlier than my mentioned timing. He even asked me to check the food before he covered it up. He also came at the stipulated time. So all was good from the delivery person.

Last the food.. i think i answered most above regarding likes and dislikes. I'm thankful that they offered free eclairs (Choco puff).

Overall it's good catering food. Just maybe customer service need to improve, i apologize for the last minute. But should still give service if gonna accept order.
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Mr Wong Yuk Kheong, Thomas
Mr Wong Yuk Kheong, Thomas Verified Purchase
4.0 / 5

Keep up the good work.

Arrived earlier than required - about half an hour earlier . The worry was that the food could get cold . However, food quality and taste was good and portioning was sufficient. Good value for money.
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Delivery Feedback

Based on 2,868 customer responses.

  • On time or up to 30 min early: 2,338 (81.5%)
  • More than 30 min early: 369 (12.9%)
  • Late: 161 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,902
  • Less than 10 min early: 54
  • 10–15 min early: 147
  • 15–30 min early: 235
  • More than 30 min early: 369
  • Less than 10 min late: 10
  • 10–15 min late: 35
  • 15–30 min late: 46
  • More than 30 min late: 70

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