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ECreative Catering Pte Ltd

4.3 / 5 (3,814 reviews) 4.5 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*82%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (9102)

Reviews (3,814)

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3,814 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Bienna Chow
Ms Bienna Chow Verified Purchase
4.0 / 5

Portion was lesser than expected. Timing was kinda messed up

Whole buffet was wiped out as the portion came lesser than expected. Dishes were okay. Buffet was suppose to be from 6-9pm as confirmed with the staff earlier but they called me a couple of days before asking if they could finish the setup by 4.30pm instead. I told them that was too early as my guest are only arriving at 6pm, they asked if it could be ready by 6.30pm instead. When i said no since my party has a timeline and i need to cut cake by 8pm, they say to be ready by 6.15pm. Though finally on the day of the party the buffet was setup on time, I felt that was rather unprofessional since my buffet has been confirmed with their staff earlier. They came really late to collect/tear down too, around 10.30pm when they were suppose to come at 9.30pm.
Ms Lovise Xie
Ms Lovise Xie Verified Purchase
4.0 / 5

Nobody come and collect after the event for the first time.

Not very satisfied with the service. First, they forgot our ang ku kueh and I heard the driver wanted to delivery it to us after the event when they come and collect the catering. I have to call the office and ask them to make sure it is delivered to us ASAP.

2nd, after the event, nobody come and collect the catering. Suppose to come at 4pm to collect, we book RC for the event and it end at 5pm. we waited until 6pm still nobody show up, called the office, nobody pick up. In the end we have to carry all the catering outside of the RC ourself. Not sure if anyone come and pick up after that.
Jiaxuan
Jiaxuan Verified Purchase
4.0 / 5

Food can be better

Didn’t expect the fish in “Sliced fish in Spring Onion” dish is fried.. making it soggy and doesn’t really taste nice or has “Spring Onion taste”. Fried rice, curry chicken, fruit cocktail jelly is nice.

Delivery Feedback

Based on 2,868 customer responses.

  • On time or up to 30 min early: 2,338 (81.5%)
  • More than 30 min early: 369 (12.9%)
  • Late: 161 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,902
  • Less than 10 min early: 54
  • 10–15 min early: 147
  • 15–30 min early: 235
  • More than 30 min early: 369
  • Less than 10 min late: 10
  • 10–15 min late: 35
  • 15–30 min late: 46
  • More than 30 min late: 70

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A customer just ordered for 15 pax for delivery on 6th Nov, 6:30PM
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