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ECreative Catering Pte Ltd

4.3 / 5 (3,813 reviews) 4.5 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*82%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (9100)

Reviews (3,813)

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330 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Jeanne Wong
Ms Jeanne Wong Verified Purchase
2.0 / 5

The food itself was tasty, not overly oily, but bad delivery

I requested the food to be delivered by 12:00 PM, but the delivery driver only arrived at 12:20 PM. My Director had been waiting since noon, and the late delivery caused inconvenience during an important company event. Please take note we were being promised the driver will arrive between 11am - 1130am!

What was most disappointing was the lack of communication. The driver did not provide any explanation for the delay, so we were left wondering why the delivery was late.

The food itself was good—tasty, not overly oily, and not too salty. However, the delivery service was very poor and did not meet expectations for a corporate event. To make matters worse, Ecreative Catering did not offer any compensation, apology, or refund for the delay.

Overall, while the food quality was satisfactory, the delivery service and customer support were disappointing. I would expect better reliability and accountability for time-sensitive corporate orders.
qing
qing Verified Purchase
2.0 / 5

Portion less, no serving spoons.

Ordered 9 dishes but Only give 1 serving spoon and 1 tong ? How they expect us to eat the curry and deserts? Serving spoon too expensive to give? And food portion is quite less.
Choose one
Ms Yujuan Koh
Ms Yujuan Koh Verified Purchase
2.0 / 5

Won’t order again.

Food mediocre only rendang taste good. Ordered a vegetarian bento but they didn’t deliver. Honeydew sago is tasteless (forgot to put sugar ?). Tartar fish fillet meat is tough. Vegetable is tasteless. Was recommended this caterer by a friend but not sure if I’m just unluckily to be met with disappointment. Will not order from this caterer again. On a side note the delivery man who did the setup is super helpful and have good attitude, thank you.
Ms Low Mei Xiu
Ms Low Mei Xiu Verified Purchase
2.0 / 5

Delivery time unacceptable.

The desert was very very little. It was only sufficient for 20 pax maximum and there was a lot of coconut. Overall, the food was average worht the value. Nothing fantastic but nothing bad as well. Delivery time however was way too early. We ordered for it to come between 5.30-6pm. However, it arrived at 4.15pm. This was highly unacceptable I feel. And this was after I delayed it for 15 mins. It wanted to come at 4pm to deliver.
Ms Agnes Lim
Ms Agnes Lim Verified Purchase
3.0 / 5

Dessert portion is disappointing although food is ok overall

While I understand the CNY season is busy, the caterers arrived nearly an hour late. The setup was underwhelming and lacked any real presentation. While the main courses were acceptable, the dessert (Ginkgo nuts with yam) was extremely disappointing; two scoops for 40 guests was insufficient, forcing me to supplement with my own canned fruit. I will not be ordering from here again.
Tropical Fruit Punch Yam Paste w Gingko Nuts Hong Siew Tofu W Mushroom Deep Fried Ngoh Hiang Signature Curry Chicken+5 Fragrance Honey Prawn Cereal Fish Hong Kong Noodle Steamed Chicken Siew Mai
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Delivery Feedback

Based on 2,867 customer responses.

  • On time or up to 30 min early: 2,337 (81.5%)
  • More than 30 min early: 369 (12.9%)
  • Late: 161 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,901
  • Less than 10 min early: 54
  • 10–15 min early: 147
  • 15–30 min early: 235
  • More than 30 min early: 369
  • Less than 10 min late: 10
  • 10–15 min late: 35
  • 15–30 min late: 46
  • More than 30 min late: 70

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