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ECreative Catering Pte Ltd

4.3 / 5 (3,814 reviews) 4.5 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*82%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (9102)

Reviews (3,814)

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3,814 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

BL
Ms Bianca Lee Verified Purchase
4.0 / 5

Good halal food, worth the price

I've ordered from ecreative 3 times. 1st time during my baby shower, 2nd time during Christmas and 3rd time my baby's first birthday.
It's hard to find good halal food and I would highly recommend ecreative. The chicken curry has been consistent all three times of ordering. This is the first time I'm ordering fruit tarts and it is good. The complimentary sushi platter was above expectations too.

Only bad dish this time round was the mango cream. It was completely tasteless... like drinking plain water. Pls improve on this.

And the previous 2 times I ordered eclairs, but the Christmas order of eclair disappointed me. It was not as good as before. The chocolate on the eclair was minimal. Hopefully the next time I order, it will be better.
Sushi & Maki Platter
KL
Ms Kelly Lim Verified Purchase
  • 1st Birthday
  • Kidz Amaze SAFRA Jurong
  • 7th Jan 2018
  • 60 pax
  • High Tea B
4.0 / 5

Prompt response and delivery!

Very prompt delivery! Blackforest cake and Beehoon were well-received! Overall experience from booking to delivery was great.
Mdm Lindy Kang
Mdm Lindy Kang Verified Purchase
3.0 / 5

Poor service!

The buffet was set up at least 1 hour earlier before the event so the food had turned cold when the guests arrived.
The collection of the buffet should be at 3pm but the deliveryman did not turned up. We called Ecreative hotline many times but could not get a response. As we need to clear off the function room for the next booking, we had no choice but to help the caterer to remove the buffet set up (buffet trays, tables, skirtings etc) out of the function room. We waited for the deliveryman for at least 2 hours and still he did not turned up. As there was no way we could contact the caterer or the deliveryman, we left the buffet set up outside the function room.
To our horror, the condo management office called the following day to inform that the buffet set up has not been cleared off and demanded us to get it cleared asap as it was causing obstruction. We called up Ecreative to demand them to clear the buffet asap but they took near to 5 hours to clear it (in which we received many calls of complain from the condo management during the 5 hours and we had to rush back from work to settle the matter). We were really disappointed that no apology was made throughout the incident.
This has caused us much inconvenience and unhappiness. We had to pay a penalty to the condo management because of the blunder made by ECreative.
We have never came across such a irresponsible caterer!
Blackforest Chin Chow w Longan Thai Pineapple Rice Curry Chicken +8 Lo Han Chye Thai Style Fish Seaweed Roll Sushi & Maki Platter Tempura Prawn Steam Crystal Dumpling
view more 12 photos & videos
Ms JEAN KUAH
Ms JEAN KUAH Verified Purchase
4.0 / 5

VALUE IS OK BUT FOOD QUALITY CAN IMPROVED BETTER

FRIENDLY STAFF SERVICE, FOOD SET UP IS PRESENTABLE. SAUTEED PRAWN NOT FRESH, CAN SMELL IT FROM SELF BREED POND PRAWN. CHILLED MANGO CREAM ICE TOO MUCH. PINK GUAVA JUICE IS DILUTE. HOWEVER GUEST LOVE THE PAPER WRAP CHICKEN / SAMBLE FISH / EE FU MEE. NOT SALTY AND OILY. COMPLIMENTARY SUSHI IS FRESH AND SUPERIOR SHARK FIN IS DELICIOUS.
AH
Ms Angeline Heng Verified Purchase
5.0 / 5

Value for money and yummy!

Caterer arrived 10mins late which was probably due to the many orders on that time.
Set-up was done in a swift and guests were happy with the food quality and portions.
Would be helpful if there were food tags available for each dish.
I would definitely recommend to my friends!

Delivery Feedback

Based on 2,868 customer responses.

  • On time or up to 30 min early: 2,338 (81.5%)
  • More than 30 min early: 369 (12.9%)
  • Late: 161 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,902
  • Less than 10 min early: 54
  • 10–15 min early: 147
  • 15–30 min early: 235
  • More than 30 min early: 369
  • Less than 10 min late: 10
  • 10–15 min late: 35
  • 15–30 min late: 46
  • More than 30 min late: 70

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