🎄 Santa Claus is coming to town! Book your Christmas menus now to avoid disappointment! 🎄

Top

CART

Click to complete your purchase(s) :

You have not added anything yet! Add your favourite items now
Close Cart

Item(s) added to cart

View/ Checkout

ECreative Catering Pte Ltd

4.3 / 5 (3,813 reviews) 4.5 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*82%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (9100)

Reviews (3,813)

Write a Review

Swipe left for more quick filters

3,813 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr LEO CHIN HO
Mr LEO CHIN HO Verified Purchase
  • Wedding
  • Blk 638,Ang Mo Kio ,Ave 6,#13-5035,Singapore 560638
  • 16th Dec 2017
  • 25 pax
  • Premium Buffet
4.0 / 5

First order from FoodLine

First order from fooodline,fast and convenient.Review from past customer to guide our order selection with their view and tasting buds.
Broccoli w Scallop
JK
Ms Jamie Gian Verified Purchase
3.0 / 5

Order staff could be better trained; pricing policy flawed

Unpleasant order process when I realised that the price I'm paying for 30Pax mini buffet (7 dishes; without set up, warmers, return collection) is the same as a normal buffet for 30pax ( 10 dishes and all the frills). I was not informed by the order staff of the ridiculous price that I was paying for less! For 30 pax and less trouble for them, I should be getting a normal buffet to be fair.

Felt seriously shortchanged and experience was worsened by the unconvincing explanation by the support staff. (It's the management pricing setting no choice. ) to make things worse, the order staff messed up my request to increase pax and insisted it's a decrease of number of pax despite she quoted me the final figure of the increased number. In the end, I have to go to the mall to get more food for my guests.

Food is ok, but seriously the company needs to work on crisis management and customer service to retain customers. First of all, review your mini buffet and normal buffet. Train your staff to advise customers on what they are getting and not trying to pull a fast one.
Oriental Fried Rice
PS
Ms Pei Shan Verified Purchase
4.0 / 5

Overall pretty satisfied :)

Most of the food dishes were pretty good, we love the curry samosa and thai style chicken the most. The mango fish tasted a little bland with rough meat texture.

Ordered for 15 pax but we had 1/4 leftover for the rice, others at appropriate amounts. The ready-to-eat timing was 12pm but the food came 10mins before 11am so it turned a little cold when eaten. (probably can liaise with the caterer on the timing?)

The food came with a bottle of chili sauce, ketchup and good quality disposable utensils (plates, spoons, forks, rubbish bags, serviettes, tong and spork)

There were spillages but not a big problem.

Delivery Feedback

Based on 2,867 customer responses.

  • On time or up to 30 min early: 2,337 (81.5%)
  • More than 30 min early: 369 (12.9%)
  • Late: 161 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,901
  • Less than 10 min early: 54
  • 10–15 min early: 147
  • 15–30 min early: 235
  • More than 30 min early: 369
  • Less than 10 min late: 10
  • 10–15 min late: 35
  • 15–30 min late: 46
  • More than 30 min late: 70

Review filters

Sort By

Review photo

Order Now

Customer Photos

A customer just ordered Tingkat
for 2 pax
Note: To claim your $10 discount, please follow the steps below:

iPhone Users Exclusive - How to claim $10 Off with FoodLine

Step 1: Tap the share icon on iPhone and then Add to Home Screen
Step 2: Tap Add
Step 3: Open the FoodLine App, and tap Allow. The promo code will then be sent to you via Notifications.
Xmas
Promos
1,335
Menus
999+
Chat / Call
Chat / Call
Account