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ECreative Catering Pte Ltd

4.3 / 5 (3,813 reviews) 4.5 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*82%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (9100)

Reviews (3,813)

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3,813 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

RL
Mr Randy Lim Verified Purchase
3.0 / 5

VERY BAD & UNACCEPTABLE SERVICE

The service is very bad. When i first make a booking, i did received a call from the caterer a few days later for confirmation.

Thereafter, i make some changes to increase from quantity from 30 pax to 42 pax. I have drop them an email but did not receive any response from them after few days. I called them up and they said to wait for phone call from them to confirm the revised order. I waited another 1 or 2 days,and still no news at all. I call them up again to reconfirm my booking is for 42 pax and they finally confirm via phone and email.

On the event day, The delivery came late at 1145am. My event start at 12 noon. The worst part is they were suppose to come for collection at 4pm, and they ended up coming at 845pm. They are 5 hour late and We have to stay till so late just to wait for them to come for collection.

This is totally unacceptable and very bad service.
There is also no point of contact for the deliveryman. we are unable to contact anyone.

During collection of the trays, the delivery guy clear the remaining food by throwing them directly into the bin. He did not throw them in a bag first before throwing into the bin.

It has cause much inconvenience to us. Furthermore, the potato for the curry chicken is not well cooked.
Mr Cheong Jing Shun
Mr Cheong Jing Shun Verified Purchase
5.0 / 5

Delicious and value for money! Would strongly recommend.

Food was delicious, great setup for my baby 1st month, generous serving of food. My guests complimented on the dishes. Definitely my favourite was the lo han chye. Value for money. The mini chocolate eclair was soggy from the condesation. I will still engage them for future occasions. Thank you Ecreative!
Tokyo Yakitori Lo Han Chye Happy Cupcakes Happiness Ang Ku Kuehs Other Food Items or Photos of Event (Please fill in below)+7 Hong Kong Noodle Wheat Prawn Spring Roll Thai Style Fish Tokyo Yakitori Other Food Items or Photos of Event (Please fill in below)
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Mrs LINNAR SEET
Mrs LINNAR SEET Verified Purchase
3.0 / 5

Not worth it. Food taste below average.

Overall, my guests feedback that the food wasd only average. Satay and chicken wing was very dry. Satay sauce were too watery. Crystal dumplings is not nice and it tasted funny like spoiled. Eclaire didn't taste nice at all.
Only curry chicken was okay. The others so so okay.
Delivery was on time but collection was late by more than an hour.
Other Food Items or Photos of Event (Please fill in below) Other Food Items or Photos of Event (Please fill in below)

Delivery Feedback

Based on 2,867 customer responses.

  • On time or up to 30 min early: 2,337 (81.5%)
  • More than 30 min early: 369 (12.9%)
  • Late: 161 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,901
  • Less than 10 min early: 54
  • 10–15 min early: 147
  • 15–30 min early: 235
  • More than 30 min early: 369
  • Less than 10 min late: 10
  • 10–15 min late: 35
  • 15–30 min late: 46
  • More than 30 min late: 70

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