ECreative Catering Pte Ltd

Ordered from ECreative Catering Pte Ltd via FoodLine and was very disappointed.

Food Quality:

Hong Kong Fried Noodles were unevenly cooked – some parts undercooked and hard. Ended up with lots of leftovers.

Golden Salted Egg Fish was extremely hard to bite and chew, making it inedible for most guests.

Golden Egg Beancurd was bland and tasteless, also left untouched.

Signature Curry Chicken was mostly bone and no meat.

Service:
Customer service was nonchalant and unhelpful. The buffet setup looked nothing like the nice managment photos as compared to on the site, no tags for each dishes, no flower deco unlike other photos. – no effort to make it aesthetic for a birthday party, just put and go only. not professionally decorated. The delivery driver also arrived much earlier than agreed time, so the food sat out for 1.5 hours before guests arrived, turning stale. Paper cups and plates also never provide enough. I have to top up my own.

Value:
The price was high, and delivery fee was $70 compared to other caterers at around $40. For the quality and service, this was not worth it.

Overall: This was a disappointing experience and I will not order from this caterer again. It ruined my birthday party!

Food arrived promptly and was delicious. Guest enjoy the food. Portion is also just nice for 30pax. Nothing to shout about but the curry chicken is the highlight. Will consider again.

Delivery was about 30mins early which is good as just nice my guests arrived after setup done and food portion was ok. Guests likes the chilled cream mango sago.

Yes, the food was nice and on time. I do hope that the portion could have been more generous though.

Set up was slightly early but was alr informed prior. Food was well received by friends and family. Overall value for money compared to the cost.

Food was set up early and efficiently by a young guy , overall food was good especially the cereal prawns and mango sago

Driver arrived on time and set up promptly.
Food was average and luke warm upon arrival. Prawn paste chicken wing was a disaster, not sure what kind of coloring was used, looked odd and over fried, no prawn paste taste at all. Crispy tofu not crispy at all, yakitori was terrible and cereal fish just big coat of flour (but cereal was fried well). I was mislead by the name cheng teng, i thought we will be getting traditional cheng teng, but mainly sugar water and weird taste and canned longan was used.
Great food were Sin Chow bee hoon- did not look appetising but tasty. Otah was the best, juicy and baked just right. Broccoli with scallops was the next best dishes that everyone praised.
I hope eCreative could improve on those items which are not done well. This was my 2nd order and i hope i won't be disappointed again.

Food is quite fine , however delivery was late , suppose to be able to eat at 530 , but only setup at 530+ and we choose to pay on the day itself but was called to pay 3 days in advance , no responses or direct contact for the event date itself, the egg and ang gu kueh is missing , very hectic experieces.

Catered for 50 pax. one of the few caterers that provided cute themes. food was ok, the mini burger was popular. However noodles can be quite salty. more cups need as we ran out of cups near to the end. Delivery of food was 30mins earlier than intended time and collection was 30mins late... it caused a bit of logistical issue. overall still value for money.

The delivery was way too early than agreed. Event start time was 1pm but caterer arrived at 11am, then after further discussion, they set up tables and told me the food can only deliver AFTER 1.30pm if they dont unload it now.
No choice had to allow them to unload, didnt give extra burners even.
Lucky eggs found to be rotten for some.
Dont bother to do theme if its just 2x teddy bear on display