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ECreative Catering Pte Ltd

4.3 / 5 (3,814 reviews) 4.5 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*82%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (9102)

Reviews (3,814)

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3,814 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mrs Esther Wong
Mrs Esther Wong Verified Purchase
5.0 / 5

Hit or Miss for some dishes! Relatively cheaper.

Salted Egg Chicken was terribly hard... Seems like it is overfried. And since it is hard there is plenty of leftover for this dish. And reheating to eat it is worst. Makes it even harder when it's already hard to begin with. Will not recommend this dish.

Fruit tarts and mini chicken burger are good.
H
Han Chwee Juan Verified Purchase
1.0 / 5

Don't ever make any order from this caterer.

1) delivered was late by 30 minutes to start with and 2 out of the 10 discs ordered were missing! The delivery man had to go back to the kitchen to take the 2 missing discs and final set up was done about 2.5 hrs later than the original delivery time.
2) one of the 10 discs that I ordered was wrong and replaced by another disc without prior consultation with me. I only discovered after delivery was made! the reason given was no stock for the original disc that I have ordered, made payment and confirmed by the caterer more than 1.5 months in advance!
3) the sticker on one of the discs packing shown that the quantity is lesser than the order I have paid for! the excuse given was the only disc with the sticker was wrong in quantity and the rest of the discs without any sticker were correct. can anyone believe that was the case??
4) The cost of the total order was $1876.16 and the caterer insisted that they will only give me a $10 refund which I think is an insult!

Delivery Feedback

Based on 2,868 customer responses.

  • On time or up to 30 min early: 2,338 (81.5%)
  • More than 30 min early: 369 (12.9%)
  • Late: 161 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,902
  • Less than 10 min early: 54
  • 10–15 min early: 147
  • 15–30 min early: 235
  • More than 30 min early: 369
  • Less than 10 min late: 10
  • 10–15 min late: 35
  • 15–30 min late: 46
  • More than 30 min late: 70

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A customer just placed an order for delivery on 1st Nov, 12:30PM
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