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East West Fusion

4.3 / 5 (1,526 reviews) 4.9 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*87%
Food Quality4.0 / 5
Service & Communication4.3 / 5
Value4.0 / 5

Customer Photos (1205)

Reviews (1,526)

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1,526 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Lee
Lee Verified Purchase
4.0 / 5

Nice variety but small portions

Nice variety but small portions. On weekends, instead of rice, they give some other carb like noodles etc. Weekdays is rice, and often the rice also small portion.
Weekdays delivery on time, but weekends very late (different drivers).
Ms Phua Min Yee
Ms Phua Min Yee Verified Purchase
5.0 / 5

Food below average but customer service was impressive!

Food was very average, very often seen items include fishball, hotdog, egg tofu and cabbage. brown rice was very hard on some days, suspect that they could have put in it the fridge for a few days consumption. blame it on myself for ordering both lunch and dinner from same caterer hence the same ingredient which was served as lunch today can be seen in dinner tomorrow cooked in a different way.
although food was below average, the customer service was excellent, always immediate response via whatsapp and one of the lunch delivery was late and i was compensated with another day's lunch.

Delivery Feedback

Based on 1,947 customer responses.

  • On time or up to 30 min early: 1,696 (87.1%)
  • More than 30 min early: 171 (8.8%)
  • Late: 80 (4.1%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,606
  • Less than 10 min early: 6
  • 10–15 min early: 26
  • 15–30 min early: 58
  • More than 30 min early: 171
  • Less than 10 min late: 4
  • 10–15 min late: 16
  • 15–30 min late: 25
  • More than 30 min late: 35

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