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East West Fusion

4.3 / 5 (1,526 reviews) 4.9 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*87%
Food Quality4.0 / 5
Service & Communication4.3 / 5
Value4.0 / 5

Customer Photos (1205)

Reviews (1,526)

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1,430 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mrs Amelia Ong
Mrs Amelia Ong Verified Purchase
5.0 / 5

Good variety and excellent customer service!

First order with East West Fusion and pretty pleased with the menu variety. They were willing to accommodate and adapt dishes due to my allergies which I appreciated and customer service from James was excellent. Our dinners were delivered early for our location (sometimes as early as 3:30pm) and there were a few occasions where the orders were wrong (e.g. white rice given instead of brown rice). Other than that, I do think that portion sizes could be improved. Have renewed my tingkat order with them!
Ms Stella
Ms Stella Verified Purchase
5.0 / 5

Good

The food portion was just enough for 2ppl. Satisfaction for soup of the day and the weekend meals. The vegetables no spoilt or soggy even though the food rch around 3:30-4:30pm.
Overall the food was not too bad.
7 Days Dinner Tingkat Package  (Incl. Weekends) Choose one Choose one Other Food Items or Photos of Event (Please fill in below)
Mr Don
Mr Don Verified Purchase
5.0 / 5

Great Tingkat Food with a Variety of Dishes Daily!!!

What can I say... The Food is fantastic! I love the vast variety of dishes served daily. I will never get bored of their daily meals cos there is a change of dishes everyday. Not only that, it is also delicious and my kids love it too. The portion is quite generous for 4 pax so I have no complains. Their Customer Representative James has also provided with me Tip Top service and is very responsive. I like this tingkat so much that I placed an extension order for 20 days lunch with East West Fusion. For those who are looking for Halal certified tingkat, East West Fusion is the choice. Highly Recommended!!!
10 Days Lunch Tingkat Package (Weekdays Only) 10 Days Lunch Tingkat Package (Weekdays Only) 10 Days Lunch Tingkat Package (Weekdays Only) 10 Days Lunch Tingkat Package (Weekdays Only) 10 Days Lunch Tingkat Package (Weekdays Only)+4 10 Days Lunch Tingkat Package (Weekdays Only) 10 Days Lunch Tingkat Package (Weekdays Only) 10 Days Lunch Tingkat Package (Weekdays Only)
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Mr Foo
Mr Foo Verified Purchase
4.0 / 5

Variety Meal

Well, on the first day, my family was quite shocked by the quantity of food. Comparing to the many companies I have tried, my family felt that this company's serving was much lesser. On the 2nd day, the quantity was still the same, hence I decided to msg them and feedback to them. Immediately they increase a portion after my feedback. Kudos!

The food taste was alright, however, lots of the food provided were "ready to eat" type. For example on day 3, Hotdog with potato, fish nugget, duck breast, chicken wing. These are the food that I normally take away from a supermarket and deep fry or heat up to eat.

Their variety was unique thou as they provided a unique range of different food that includes even udon noodles, fried rice. They even provided free dessert on the last day of my tingkat service.
7 Days Dinner Tingkat Package  (Incl. Weekends) 7 Days Dinner Tingkat Package  (Incl. Weekends) 7 Days Dinner Tingkat Package  (Incl. Weekends) 7 Days Dinner Tingkat Package  (Incl. Weekends) 7 Days Dinner Tingkat Package  (Incl. Weekends)+4 7 Days Dinner Tingkat Package  (Incl. Weekends) 7 Days Dinner Tingkat Package  (Incl. Weekends) 7 Days Dinner Tingkat Package  (Incl. Weekends)
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Delivery Feedback

Based on 1,947 customer responses.

  • On time or up to 30 min early: 1,696 (87.1%)
  • More than 30 min early: 171 (8.8%)
  • Late: 80 (4.1%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,606
  • Less than 10 min early: 6
  • 10–15 min early: 26
  • 15–30 min early: 58
  • More than 30 min early: 171
  • Less than 10 min late: 4
  • 10–15 min late: 16
  • 15–30 min late: 25
  • More than 30 min late: 35

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A customer just ordered for 30 pax for delivery on 1st Nov, 12:00PM
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