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East West Fusion

4.3 / 5 (1,526 reviews) 4.9 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*87%
Food Quality4.0 / 5
Service & Communication4.3 / 5
Value4.0 / 5

Customer Photos (1205)

Reviews (1,526)

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1,526 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mrs Liny Surya
Mrs Liny Surya Verified Purchase
4.0 / 5

Lunch order

Delivery timing is ok, but the menu need to improve... we find it too many fried food and cabbage dish very often. Good thing is the caterer can accommodate 3 days a week.
20 Days Lunch Tingkat Package (Weekdays Only)
Mrs Liny Surya
Mrs Liny Surya Verified Purchase
4.0 / 5

Not bad

Delivery on time, food varieties need to improve. Sometimes the dishes is too simple and can be fast food type but no complaint for this price. Feedback maybe stop providing rice but improve the food quality.
20 Days Dinner Tingkat Package (Weekdays Only)
Anonymous
Anonymous Verified Purchase
4.0 / 5

Yes repeat orders thanks

My 3rd time ordering. timely reponse from James which is highly appreciated. But portion rather small, even the rice portion small for my elderly who says not enough she still gotta cook extra rice ha.
Ms Alice Au
Ms Alice Au Verified Purchase
4.0 / 5

Food was healthy option with no fried food stuff for consumption. However, as I live in the West and food was delivered to me at 5pm and to be consume by 7.30pm which I have no option over it on the t

Food was healthy option with no fried food stuff for consumption. However, as I live in the West and food was delivered to me at 5pm and to be consume by 7.30pm which I have no option over it on the time of delivery. Typically there’s also a $10 surcharge for condo delivery which is a little appalling.
Michelle
Michelle Verified Purchase
5.0 / 5

Fresh ingredients

Food is generally fresh and delicious. No complaints from
my two kids. just that sometimes food was packed wrongly eg. i indicated no spicy but was given thai style tofu. Nonetheless, service recovery was prompt amd efficient. was given an extra dish for our next meal.
Ms Angela Mok
Ms Angela Mok Verified Purchase
3.0 / 5

Definitely room for improvement.

We ordered 10 days tingkat lunch as the elderly main ‘chef’ was recovering from eye surgery. Plus point for delivery being on time everyday. The rice turned out undercooked and hard on most days, same for most of the vegetable dishes. While acknowledged over Whatsapp, nothing else was done. One of the worst lunch menu was: canned sardines, plain & sourish tau kwa, fish tofu and a vegetable dish. I definitely wasn’t expecting canned food for tingkat delivery. There were also a lot of frozen, fried food included to the menu, like nuggets, seaweed chicken, fish cakes…not something I would recommend for balanced meal, especially for the elderly.

Delivery Feedback

Based on 1,947 customer responses.

  • On time or up to 30 min early: 1,696 (87.1%)
  • More than 30 min early: 171 (8.8%)
  • Late: 80 (4.1%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,606
  • Less than 10 min early: 6
  • 10–15 min early: 26
  • 15–30 min early: 58
  • More than 30 min early: 171
  • Less than 10 min late: 4
  • 10–15 min late: 16
  • 15–30 min late: 25
  • More than 30 min late: 35

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