🎄 Santa Claus is coming to town! Book your Christmas menus now to avoid disappointment! 🎄

Top

CART

Click to complete your purchase(s) :

You have not added anything yet! Add your favourite items now
Close Cart

Item(s) added to cart

View/ Checkout

East West Fusion

4.3 / 5 (1,526 reviews) 4.9 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*87%
Food Quality4.0 / 5
Service & Communication4.3 / 5
Value4.0 / 5

Customer Photos (1205)

Reviews (1,526)

Write a Review

Swipe left for more quick filters

1,526 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Danlin Luo
Ms Danlin Luo Verified Purchase
5.0 / 5

First time ordering from East West. But not to our liking

The rice and dishes portion is not much. It's okay that my family is not big eater but unsure if it's sufficient for others. I really hate the processed food (hotdog, fishball, otak, fried dumplings) everyday. I requested for change but noted it's not possible. The taste of food is not to our liking.

The staff is very prompt to reply me in whatapps. Good service.
20 Days Dinner Tingkat Package (Weekdays Only) 20 Days Dinner Tingkat Package (Weekdays Only) 20 Days Dinner Tingkat Package (Weekdays Only)
Ms Jenny Chua
Ms Jenny Chua Verified Purchase
2.0 / 5

NEVER AGAIN

NEVER AGAIN.

1. Brown rice was never given, even though I stated my requests more than twice and was given an 'ok' as a reply. My aunt is DIABETIC, and she had no choice but to have white rice FOR ALL 5 WEEKDAY LUNCHES. I wanted to complain at the 3rd consecutive day of her eating white rice, but gave up since the request fell on deaf ears. I ordered additional suitable food via food panda instead.
This is a waste of time and resources.

2. Food got from bad to worse towards the end of the week. Look at the photos and you will know. How is this worth nearly $12 per meal?

3. At the very least, food wasn't overly salty, but the caterer needs to heed more care for special requests and manage expectations if NOTHING will be done. Don't overpromise and under deliver.

4. I've ordered from them while I was staying in woodlands, and things were not like that. But now, I'm never going to order from them again. My aunt lost 2kg in a week just because the main carbs were not suitable. She is serving quarantine and cannot head out for food at all. Am very disappointed.
Other Food Items or Photos of Event (Please fill in below) Other Food Items or Photos of Event (Please fill in below) Other Food Items or Photos of Event (Please fill in below) Other Food Items or Photos of Event (Please fill in below) Other Food Items or Photos of Event (Please fill in below)

Delivery Feedback

Based on 1,947 customer responses.

  • On time or up to 30 min early: 1,696 (87.1%)
  • More than 30 min early: 171 (8.8%)
  • Late: 80 (4.1%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,606
  • Less than 10 min early: 6
  • 10–15 min early: 26
  • 15–30 min early: 58
  • More than 30 min early: 171
  • Less than 10 min late: 4
  • 10–15 min late: 16
  • 15–30 min late: 25
  • More than 30 min late: 35

Review filters

Sort By

Review photo

Order Now

Customer Photos

A customer just ordered Tingkat
for 1 pax
Note: To claim your $10 discount, please follow the steps below:

iPhone Users Exclusive - How to claim $10 Off with FoodLine

Step 1: Tap the share icon on iPhone and then Add to Home Screen
Step 2: Tap Add
Step 3: Open the FoodLine App, and tap Allow. The promo code will then be sent to you via Notifications.
Xmas
Promos
1,341
Menus
999+
Chat / Call
Chat / Call
Account