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East West Fusion

4.3 / 5 (1,526 reviews) 4.9 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*87%
Food Quality4.0 / 5
Service & Communication4.3 / 5
Value4.0 / 5

Customer Photos (1205)

Reviews (1,526)

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1,526 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

J
Jane Verified Purchase
3.0 / 5

Poor delivery service

The food was ok with good variety. But the delivery was terrible. Frequently, food spilled out of the containers and the plastic bag. On some days, the order was wrong. Once, the food was delivered to an entirely different address.
CK
Ms Chua Lim Pin Verified Purchase
4.0 / 5

Good variation of food

Food is generally tasty and service is good. The caterer delivers meals on weekends too. The meals consist of mainly Chinese food but includes western food occasionally such as spaghetti. For weekends, instead of rice, there will be fried rice, fried bee hoon or noodles instead which is nice for a change. On Sundays there will be desserts such as green bean soup, sweet potato soup, bubur cha cha etc.
Ms Adelina
Ms Adelina Verified Purchase
4.0 / 5

Normal chap chye ong dishes to order for convenience sake

The food arrived at about 12.15pm daily. Response from caterer is quick. Quantity is okay. Tastewise is not what we like. Quality of dishes is soso. Veg is usually very bland. By the 3rd delivery, we know not to have any expectation. For the same price, other caterers have given better quality.
Choose one
KL
Mr Kevin Lee Verified Purchase
4.0 / 5

Good

Food was great! dishes were tasty, wide variety of dishes. and good surprises every day. portioning was enough usually. but sometimes, it's not enough, as it's too tasty!
7 Days Dinner Tingkat Package  (Incl. Weekends) 7 Days Dinner Tingkat Package  (Incl. Weekends) 7 Days Dinner Tingkat Package  (Incl. Weekends) 7 Days Dinner Tingkat Package  (Incl. Weekends) 7 Days Dinner Tingkat Package  (Incl. Weekends)
CK
Ms Chua Lim Pin Verified Purchase
4.0 / 5

Good service

Ordered their 7 days tingkat dinner package for elderly my parents to try. They are one of the very few caterers that provide tingkat service for weekends which I am looking for. They mentioned that need to place order at 2 working days prior to start date but I wanted to start immediately the following day and to my surprise I received a whatsapp message from James that very same day to confirm my order that meals will be delivered the following day as what I requested. Service is good. Any queries will be answered within a short time. My parents found the food to be quite good so will continue to order from them.

Delivery Feedback

Based on 1,947 customer responses.

  • On time or up to 30 min early: 1,696 (87.1%)
  • More than 30 min early: 171 (8.8%)
  • Late: 80 (4.1%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,606
  • Less than 10 min early: 6
  • 10–15 min early: 26
  • 15–30 min early: 58
  • More than 30 min early: 171
  • Less than 10 min late: 4
  • 10–15 min late: 16
  • 15–30 min late: 25
  • More than 30 min late: 35

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