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East West Fusion

4.3 / 5 (1,526 reviews) 4.9 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*87%
Food Quality4.0 / 5
Service & Communication4.3 / 5
Value4.0 / 5

Customer Photos (1205)

Reviews (1,526)

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1,526 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Iris Chong
Ms Iris Chong Verified Purchase
5.0 / 5

Food tingkat food

Food was delicious and not oily. Portion was just nice for two person. Food was also well sealed with no leakages and prompt in their delivery. We enjoyed the tingkat order with East Fusion for 20 days. ✌️
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M
Ms Mary Verified Purchase
4.0 / 5

Food portion very little, quality n taste need improvement

Food portion very little for 3 pax, boxes are of the very shallow type,.
Fried rice not evenly cooked...have some raw rice.
Food taste is bland.
Fried fish is soggy
Food taste n quality much room for imrovement.
Lunch Delivered at 11.15am good timing for us since we prefer early lunch. Driver is friendly.
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Ms Rebecca
Ms Rebecca Verified Purchase
4.0 / 5

Food not to our liking

Portion of food was quite small (as compared to other caterers), taste wise is just ok. We prefer dishes with gravy but didnt get much during our trial. Quite alot of processed food in the menu (probably at least one everyday?). However customer service was quite good. Personnel was responsive when i enquired about late delivery one day (likely due to weather).

Delivery Feedback

Based on 1,947 customer responses.

  • On time or up to 30 min early: 1,696 (87.1%)
  • More than 30 min early: 171 (8.8%)
  • Late: 80 (4.1%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,606
  • Less than 10 min early: 6
  • 10–15 min early: 26
  • 15–30 min early: 58
  • More than 30 min early: 171
  • Less than 10 min late: 4
  • 10–15 min late: 16
  • 15–30 min late: 25
  • More than 30 min late: 35

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A customer just ordered for 30 pax for delivery on 1st Nov, 12:00PM
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