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Fostre Catering

4.4 / 5 (166 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*85%
Food Quality4.1 / 5
Service & Communication4.3 / 5
Value4.1 / 5

Customer Photos (457)

Reviews (166)

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166 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

LS
Lim Tiek Whai Verified Purchase
4.0 / 5

Warm and hearty Christmas meal

The delivery man came as scheduled, although there was some confusion with my address. We knew the food will come without warmers, so we were prepared. My guest were impressed with the good quality of food, the two dishes that received the most praises were the Dry laksa angel hair, and the beef stew. I will certainly recommend them to anyone.
Other Food Items or Photos of Event (Please fill in below) Other Food Items or Photos of Event (Please fill in below)
NY
Mr Nicholas Yong Verified Purchase
4.0 / 5

Good Service

Overall good 1st time experience with this caterer. Will definitely consider for future events
TT
Ms Theresa Tan Verified Purchase
4.0 / 5

Will recommend this caterer to my friends

The lunch set was great. Based on my guests' respond, they are satisfied and a great 'Thumb up" to the chiefs. For the Deep Fried Tiger Prawn with Mango Salsa - important: The prawns are fresh and firm. For the Oven Baked Fillet with Orange Cashews and Ginger the fish fillet, tiger prawn with mango salsa & pepper sausage, it is a hit with my guests. However the dessert not very good, cheesecake taste more of sponge cake n cream than cheese and the sea coconut cocktail was very sweet.
Other Food Items or Photos of Event (Please fill in below) Beef Stew topped with Mash Potato Au Gratin Deep Fried Tiger Prawn with Mango Salsa Sauteed Broccoli with Creamy Mushroom Sauce Other Food Items or Photos of Event (Please fill in below)+5 Baked Garlic Parmesan Chicken Oven Baked Fillet with Orange Cashews and Ginger Grilled Pepper Sausage Dry Laksa Angle Hair Pasta
view more 9 photos & videos
LL
Ms Lynn Verified Purchase
4.0 / 5

Overall are good.

Food : Every food are nice except for Deep Fried Dory Fillet Tossed with Strawberry Mayo. It makes a weird combination taste.

Service : Overall good except the Serviettes had not being given to us.

Delivery : On time.
KL
Ms Karen Liao Verified Purchase
2.0 / 5

One of the worst expereince

I ordered via foodline on serveral occasions and I must say this is the worst catering experience I have enountered so far.

Ordered the mini xmas buffet menu B from fostre catering and I indicated specifically for the delivery not to be late. The request was notated on my invoice. My delivery timing was suppose to be 6.45pm on 20dec and they came only at 730pm. My guests had already arrived and they were waiting for the food to be set up and delivered. Not a good start to any Xmas party isn't it. When I called the sales rep at 6.45pm, (Maya) she didn't seem to be very apologetic or anxious to check on the location of the drivers. She briefly told me that she will check back on the status and call me back but she never really did follow up.

When the food finally came, I asked if they are hot and the delivery man said yes. However, when I touched the platter, the food's not hot at all! Imagine how shock was I when all my guests commented that the food was completely cold.

When I spoke to the delivery man and asked him why they were late, he asked if Maya had called me to inform me about them not being able to deliver on time. Obviously I didn't receive any calls and even so, caterers are not suppose to be late unless its an emergency situation. He gone on to explain that due to high sales volume, sales department is pushing them to process more delivery orders than they can normally take, thus causing their lateness.

My question here is, if there is some issues with the delivery slots, why take up more orders than u can normally take? My xmas gathering was for a mere 10 guests. Imagine the severity of the matter should I be hosting a lot more people. This puts me off and made me wonder the intergrity and the relaibilty of fostre catering. Was it due to my order being a small one, thus the service rendered and food quality was compromised?

My guests had to eat food that was not hot that night and all this could be prevented if the food was delivered on time or earlier. With my past experience, caterer will normally arrived earlier than the time specified to proceed with set up, minimally, they will arrive on time.. but they are never late.

More so, my guests feedback that out of the 10 of us, 4 were suffering from a bad bout of diarrhea after consuming the buffet. This is my immediate family members we are talking about here and how embarrassed for this to happen during our yearly Christmas gathering. I do not wish to blow up the matter. But honestly, I feel that this MUST NOT happen to any other consumers who made their orders with you.


I'm completely speechless and utterly disappointed. Its a double whammy when service was bad and food quality was worst. How can food be served cold. To me this is completely unacceptable from a catering company.

I demand an explanation from the management of Fostre catering and I have to say that I'm very disappointed and appalled by what your company is offering to the consumers.

You had made Xmas this year extremely memorable and unfortunately, its not for a good cause.
Sea Coconut with Cocktail Xmas Strawberry Cheese Cake Assorted Packed Drinks Sauteed Broccoli with Creamy Mushroom Sauce Grilled Pepper Sausage+8 Turkey Ham Cold Platter Baked Garlic Parmesan Chicken Deep Fried Tiger Prawn with Mango Salsa Russian Salad with Prawn Oven Baked Fillet with Orange Cashews and Ginger Dry Laksa Angle Hair Pasta Assorted Packed Drinks
view more 12 photos & videos
AW
Mr Andy Wee Verified Purchase
3.0 / 5

So-so only.

Not much buffer for my orders. Food amount just right so must order more. Too much fusilli but other items just right so cannot have 2nd serving.

Came too early to set up so when guests came, food a little cold. Probably peak period.

Set up looks not bad, but food quality so-so.

Delivery Feedback

Based on 20 customer responses.

  • On time or up to 30 min early: 17 (85%)
  • More than 30 min early: 2 (10%)
  • Late: 1 (5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 14
  • Less than 10 min early: 1
  • 10–15 min early: 1
  • 15–30 min early: 1
  • More than 30 min early: 2
  • Less than 10 min late: 1
  • 10–15 min late: 0
  • 15–30 min late: 0
  • More than 30 min late: 0

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