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Golden Pillow 933

4.4 / 5 (573 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*87%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.1 / 5

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Reviews (573)

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14 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Kai Lun
Mr Kai Lun Verified Purchase
3.0 / 5

Late delivery

They screwed up my order by delivering it to wrong place and we have to wait longer for our food. The assam fish head was not very flavourful and palatable perhaps due to the rush to churn out the new order. However, it was a nice gesture for them to give us 2 free yam paste as apologies.
Golden Pillow Curry Chicken
Mr Alvin
Mr Alvin Verified Purchase
3.0 / 5

Food Soso for the Price, Service Level can be improved.

We order delivery at 7:30pm.
We had an issue of no show on the days and was not informed.we try to call the company but no people pick up the call.
Suddenly driver arrived at 8:10pm and found out that the delivery is over sending and food was cold.Quite disappointed.
Once you are late , can inform early so we can cook something for kids first.i felt that it wasnt as good considering I had to take much of the initiative, I would say i would rather go with a caterer that is more prompt.
Choose one
ST
Mr Sim Teng Seng Verified Purchase
3.0 / 5

Overall ok

Have to call and the caterer have forgotten my order. However, they did apologize for the mistake. Overall ok
Ms Jennifer
Ms Jennifer Verified Purchase
3.0 / 5

Skip this caterer if possible.

My 2nd time ordering from Golden Pillow 933. First time they were late for 3 hours, they gave a reason that previous customer gave a wrong address. We thought it would be a one off. This time they were late for 1.5hours, and gave the exact same reason. The food was cold when arrived. The curry chicken is diluted, standards dropped drastically. Also, I called to ask about the delivery, 3 times the lady kept mum and hung up on me coz she didnt have an answer. Once bitten, twice shy. Won't order again. Suggest if you want to order, put delivery time much earlier because they are never punctual. I'm so embarrassed as I was hosting guests, and I had no food to offer.
Photo
Ms Wan Ping
Ms Wan Ping Verified Purchase
3.0 / 5

Recommended

Ordered two hours before event and caterer was able to fulfill order. Stated 7.30pm, caterer called to inform 5.30-7.30pm, eventually food arrived at 5pm. The mee siam was not as flavourful/tasty as my last order, which means their standard is not consistent. The fried wanton is ok.
1x Fried Mee Siam @$5 (size of Food : Medium)
Ms Christina Lim
Ms Christina Lim Verified Purchase
3.0 / 5

Overall very disappointed!

Fried Mee Siam was tasteless & turned sour when eaten. Did not garnish Mee Siam with Chinese chives.
Golden Pillow Curry Chicken Bun was diluted & no curry taste. Very disappointed!
2x Golden Pillow Curry Chicken Bun @$14.8 1x Fried Mee Siam @$5 (size of Food : Large) 2x Fried Rice @$5 (size of Food : Large)

Delivery Feedback

Based on 368 customer responses.

  • On time or up to 30 min early: 319 (86.7%)
  • More than 30 min early: 17 (4.6%)
  • Late: 32 (8.7%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 275
  • Less than 10 min early: 5
  • 10–15 min early: 14
  • 15–30 min early: 25
  • More than 30 min early: 17
  • Less than 10 min late: 2
  • 10–15 min late: 7
  • 15–30 min late: 8
  • More than 30 min late: 15

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