Terms and Conditions:
Actual delivery timing may vary +/- 30 mins from the stipulated delivery time due to unforeseen circumstances such as weather and traffic condition.
Based on SFA regulation, food with warmers and setup is best consumed within 3 hours. Food without warmers is best consumed within 1 hour.
Orders should be placed at least 4 working days by 11:00AM in advance. Our kitchens are open from Monday to Saturday, and occasional Sundays with huge events.
Lead time:
14 working days by 11AM:
Serving dates on a public holiday (subject to availability)
7 working days by 11AM :
Live Stations
Special requests including furniture, porcelain ware, heat blasters, chefs, service staff, etc
≥300 guests
4 working days by 11AM:
< 300 guests
Teardown time: 2h 30min from serving time
Allergens: May be present due to shared equipment and kitchen facilities
Cancellation Policy
All cancellations and changes are subject to a 3% payment processing fee.
<4 working days' notice:
There'll be a $30.00 ($32.70 after GST) administrative fee.
For cancellations, a 50% refund on your entire order will be issued.
<1 working day's notice, there will be no refunds and a $30.00 ($32.70 after GST) administrative fee.
Changes to Orders
All cancellations and changes are subject to a 3% payment processing fee.
<4 working days' notice:
There'll be a $30.00 ($32.70 after GST) administrative fee.
For changes, there will be a 50% charge on changed dishes.
<1 working day's notice, there will be no refunds and a $30.00 ($32.70 after GST) administrative fee.