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Hewtop Catering Pte Ltd review

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Tingkat
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Hewtop Catering Pte Ltd review

Excellent 4.4/5 Last 6 months
9,873 reviews in total
Most favourite dish: Soup

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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4.0 /5
(Verified Purchase)
Reviewed on 3rd Jul 2020
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Service
Value
Reviewed on 3rd Jul 2020 Verified Purchase
The portions of the food was generally alright but was not pleased with some of the dishes. They served fried pork and chicken meat as 2 separate dishes but used the same sauce for both and the potato and sausage was disappointing.
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
Favourite dish: Steamed prawns
First time ordering from merchant: Yes
Will recommend this merchant: No
3.0 /5
(Verified Purchase)
Reviewed on 4th Jul 2020
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Value
Reviewed on 4th Jul 2020 Verified Purchase
Food variety limited. Dish Portion for 1 seems to be getting lesser after 2nd round of subscription. Need to put more effort in the menu. Would be good if could include prawn or so tong in menu instead of mostly fried fish with different sauces in ... More the menu. Otherwise generally it make an average lunch package.
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Lunch/Dinner Tingkat (10 Days, 3 Dishes + Soup OR 4 Dishes)
Favourite dish: Sweet sour fish slices.  Mixed vegetables.
First time ordering from merchant: No
Will recommend this merchant: Probably
5.0 /5
(Verified Purchase)
Reviewed on 27th Jun 2020
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Value
Reviewed on 27th Jun 2020 Verified Purchase
Ordered for 3 pax and my picky eater kids actually asked for more servings.

Portions are huge. But soup taste is subjective.
Had proceed to order for 20 days, hope level of quailty matches this trial package.
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: Yes
Will recommend this merchant: Yes
2.0 /5
(Verified Purchase)
Reviewed on 1st Jul 2020
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Value
Reviewed on 1st Jul 2020 Verified Purchase
DELIVERY:
Bad experience with their delivery - food comes very late CONSISTENTLY. Earliest ever was 6.45pm, latest ever was 8pm.

SERVICE:
On the 3rd day of our 5 day meal package, the meal came at 8pm, we tried to reach the tingkat company via ... More phone and WhatsApp since 7.30pm but to no avail. Hewtop left us hanging as to whether our dinner will even arrive. When the driver finally came to deliver our food (who turned out to be a different person from the first 2 days), he told us he wasn't informed of our address being added to his delivery list and thus he was late.

When we wrote in to Hewtop for an explanation, they told us the driver was late because the delivery car broke down.

Hewtop probably has some back end logistics issues which they need to deal with, and us consumers shouldn't have to bear the consequences of their lapses.

FOOD SAFETY:
As a result of their consistent late deliveries, the dinner we ordered were often EXPIRED by the time we receive them. The time stamp on our dinner states 'To be consumed by: 6.30pm' which is a serious joke to us as we have paid to eat expired food.

We will not order from Hewtop again due to their serious lapses above and we don't recommend them to anyone.
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Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: Yes
Will recommend this merchant: No
3.0 /5
(Verified Purchase)
Reviewed on 15th Jul 2020
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Value
Reviewed on 15th Jul 2020 Verified Purchase
It came very early , it suppose be 3-7 but received 2:30pm . I order dinner not tea break , informed no action
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
Favourite dish: Western style chicken
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
3.0 /5
(Verified Purchase)
Reviewed on 3rd Jul 2020
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Value
  • For everyday lunch due to CB
  • Fernvale Road
  • 22nd Jun 2020
  • 2 Pax
Reviewed on 3rd Jul 2020 Verified Purchase
Food is not oily or salty but it is really very simple dishes. Soup ingredient just only have 2pcs of pumpkins and maybe 2-3 small pcs of chicken meat. Delivery is way too early so everytime I have to steam the dishes.
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: Yes
Will recommend this merchant: Probably
5.0 /5
(Verified Purchase)
Reviewed on 17th Jul 2020
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Service
Value
  • Dinner
  • Jalan Batu
  • 18th Jun 2020
  • 4 Pax
Reviewed on 17th Jul 2020 Verified Purchase
Dinner would comes around 5 plus which is good.
Food is decent and at times we are pleased that it actually tasted very flavorful.
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: No
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 27th Jul 2020
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Reviewed on 27th Jul 2020 Verified Purchase
Generally good & value for money tho sometimes experienced some mishap but vendor is willing to compensate
Lunch Tingkat (20 Day, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: No
Will recommend this merchant: Probably
5.0 /5
(Verified Purchase)
Reviewed on 2nd Aug 2020
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Food
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Value
Reviewed on 2nd Aug 2020 Verified Purchase
We live in Telok Blangah area and have the food delivered at around 3pm. The food is warm and delivered in microwave containers. Occasionally the rice is yellowish which i think has been left out too long. The food often taste the same and dishes ... More tend to repeat. However the dishes and taste are reasonable for the price. The service is prompt and good.
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Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
5.0 /5
(Verified Purchase)
Reviewed on 19th Jul 2020
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Food
Service
Value
  • tingkat
  • Sembawang Road Seletaris
  • 18th Jun 2020
  • 4 Pax
Reviewed on 19th Jul 2020 Verified Purchase
Repeat orders and that speak alot on the confident level ,
delivery on time, quantity is generous.
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
Favourite dish: Steam chicken
First time ordering from merchant: No
Will recommend this merchant: Yes

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