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Homely Delights

4.6 / 5 (349 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*85%
Food Quality4.6 / 5
Service & Communication4.8 / 5
Value4.6 / 5

Customer Photos (330)

Reviews (349)

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29 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

3.0 / 5

Affordable price for those who doesn’t have high expectation

Kids do not like the food too bland. Price is competitive, however it is more important to have food that is suitable for our taste bud rather than the price.
Homely Delights responded15th Jan 2025 11:30 AM

Thank you for your feedback! Our food is prepared with less salt, less oil, and no added MSG to prioritize health, but we truly value your input. We'll strive to improve our menu to better suit different palates. Thank you for your support! :)

Ms Vivien Chua
Ms Vivien Chua Verified Purchase
3.0 / 5

Dishes is generally decent.

The variety of food feels quite repetitive, with similar dishes every day. Occasionally, the driver is late. Caterer will only response to Whatsapp inquiry and never answer your call.
Homely Delights responded22nd Jan 2025 11:13 AM

Thank you for your feedback! We apologize for any inconvenience caused. We primarily use WhatsApp Message for communication as it allows us to respond faster and address your inquiries more efficiently. Your input on food variety and delivery timing has been noted, and we’ll work on improving these aspects. Thank you for your understanding! :)

3.0 / 5

Overall decent but there are better options and competitors

Delivery was generally on time but food arrived cild. Compared to another nutritious/ healthy tingkate provider we had used previously, homely delights was behind in terms of value and quality. The ingredients used in the other provider (Ding caters) is much better compared to that offered by Homely Delights at almost same price point, as such we didn't renew our subscription. DING caters also provides warmer bag so food is usually warm upon delivery. If HD can improved on these aspects we may consider them again.
Homely Delights responded6th Jan 2025 10:29 AM

Thank you for sharing your experience! We’re sorry to hear about your experience and appreciate your detailed comparison. If you'd like, we can provide a warmer bag option at an additional cost. In the meantime, we’ll work on improving our food quality and delivery methods. We appreciate your input and hope to serve you again in the future!

E
Ms Esther Verified Purchase
1.0 / 5

Eat your ow deivery food yourself and see if it is enough

Delivery time keep changing every day, not punctual. Very late delivery.

Food quantity amount is miniscule . Food delivered is enough for a 5-year old child, definitely not for an adult. They forget they are feeding an adult in their greed to make money. This caterer has a "lack mentaility" - giving lacking food quantity to feed their customers. Feedback about this issue was given to them, they say will increase a bit more food but STILL very little quantity - still enough only to feed a 5-year-old child.

Food put in very small containers so they dont have to give more food. A profiteering caterer thinking only of their profits , and not caring about their customers' welfare at all.
Homely Delights responded25th Oct 2024 07:57 AM

Thank you Esther for your review and we would also like to thank you for renewing your package with us for 3 times over 2 months.

Our food were weighed to the industry standard. You had ordered for lunch for 1 pax, 3 dishes. We would suggest you take 4 dishes if your appetite is larger.

As for our delivery timing, our lunch will be delivered between 10am - 130pm , we monitor on all drivers' delivery proof, we were never once been late for your delivery.

If you like your order to be delivered at your special timing, we are obliged to do so with an extra fee of $8 per meal.

AK
Ms Adeline Verified Purchase
2.0 / 5

Still plenty of rooms to improve especially taste& quality.

The dishes not so impressed. May not want to reorder from the same caterer. Will try to explore others.
Homely Delights responded8th Nov 2024 10:16 AM

Thank you for your feedback. We’ll escalate your feedback to our team to improve it. Your input is invaluable as we strive to improve ! Thank you :)

TD
Ms TAN DEQI Verified Purchase
3.0 / 5

Homely food, delightful always

Went above and beyond with accommodating difficult client's food preference. Top notch customer service.
Homely Delights responded27th Nov 2024 11:02 AM

Thank you for your kind words! We're happy to have met your needs and appreciate your recognition of our customer service. Your satisfaction is our priority!

Mr Yong Choon Loong
Mr Yong Choon Loong Verified Purchase
3.0 / 5

Slightly pricey, average tasting. ~~~~~~~~~~~~~~~~~~~~~~~```

It was average tasting. Some repetition between lunch and dinner (e.g, double broccoli) Delivery was done sometimes at 5+, sometimes 6+.
Choose one Choose one
Homely Delights responded20th Aug 2024 11:35 AM

Thank you for sharing your rating and review to us. Your feedback is invaluable as we strive to improve and deliver the best service possible. Looking forward to welcoming you back soon! :)

3.0 / 5

Pricey food, quality dont match price we paid

The food portion varies, sometimes enough, sometimes very little. Type of food does not vary much in the 20 days we ordered, feels like eating the same thing over and over.

Quite pricey, its almost double the price that we paid other caterers so we had higher expectations. Hence, for the price we paid; i think not worth.
Homely Delights responded22nd Jul 2024 12:27 PM

Dear Mdm Wendy Chui,

We apologies for our service didn't meet your expectations.

Reasons why you will see different portion sizes:
Our meat is calculated and weighted based on per person; chicken dices are small, braised pork trotters and curry chicken are more chunky in size. Different vegetables classification which is higher in price: broccoli, kailan and naibai.
Hope the above explanation cleared the air :)

We hope to be able to serve you again in near future.
Side note: We are planning to roll out kids meal into the meal delivery. If this is something you will be keen in, do keep a look out on our page again!

2.0 / 5

Thoughts for the caterer to better serve us consumers

Food is normal, portion is too small. only one meat dish, meat are mainly just chicken and pork. no prawns or shellfish , no beef or mutton. variety is limited
Asian Delights Single Meal Package (20 Days Package) (2 Dishes 1 Soup OR 3 Dishes)
Homely Delights responded15th Jul 2024 09:48 PM

Thanks Wendy for your signed up of 20 days lunch with us for the past 2 months.
We are sorry if your experience could've been better.
Yes you are right, we don't serve mutton or beef at all as shown in our fixed daily menu.
Once again, we apologize for the experience you received and we hope you have a better one with us in the near future.

Delivery Feedback

Based on 349 customer responses.

  • On time or up to 30 min early: 297 (85.1%)
  • More than 30 min early: 41 (11.7%)
  • Late: 11 (3.2%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 292
  • Less than 10 min early: 1
  • 10–15 min early: 0
  • 15–30 min early: 4
  • More than 30 min early: 41
  • Less than 10 min late: 1
  • 10–15 min late: 1
  • 15–30 min late: 2
  • More than 30 min late: 7

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