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Hong Choo Pte Ltd

4.4 / 5 (1,623 reviews) 4.8 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*84%
Food Quality4.2 / 5
Service & Communication4.4 / 5
Value4.3 / 5

Customer Photos (1205)

Reviews (1,623)

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1,577 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Eric Choy
Mr Eric Choy Verified Purchase
4.0 / 5

Worst service ever!

This is not the first time ordered through this caterer but its service has turned worst. Firstly, order was not acknowledged nor followed up. On the actual date, food was not delivered and till I have to write to ask for status despite the payment was deposited a day before. Not even an apology for a service lapse.

On the second day, then the food was delivered. Shockingly, the delivery chap hanged the packages on the gate lever instead a stool just few inches away. Anyone with a bit of common sense will know that if someone will to open the gate from inside, the food packages will drop from the gate lever. On top of it, those previous orders are properly placed on the stool. So what is happening to the service quality of this caterer?
Mr Ng
Mr Ng Verified Purchase
4.0 / 5

Homecooked Taste

Good portions, not too salty or sweet. Good for older folk. Occasional fish dishes too. Soups are generally tasty.
Mr Patrick Goh H S
Mr Patrick Goh H S Verified Purchase
5.0 / 5

Bestest Tingkat Caterer

Caterer that gives best value for your money. They dare to put ingredients and do not stinch. Soup is always yummy and dishes always delicious. Food is always delivered on time and always warm and nice. Tried umpteen tingkat caterers before and Hong Choo is the bestest.
Dishes: 3 Dishes + 1 Soup

Delivery Feedback

Based on 1,475 customer responses.

  • On time or up to 30 min early: 1,242 (84.2%)
  • More than 30 min early: 202 (13.7%)
  • Late: 30 (2%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,226
  • Less than 10 min early: 2
  • 10–15 min early: 4
  • 15–30 min early: 10
  • More than 30 min early: 202
  • Less than 10 min late: 4
  • 10–15 min late: 4
  • 15–30 min late: 11
  • More than 30 min late: 11

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A customer just placed an order for delivery on 30th Oct, 4:00PM
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