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Hong Choo Pte Ltd

4.4 / 5 (1,621 reviews) 4.8 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*84%
Food Quality4.2 / 5
Service & Communication4.4 / 5
Value4.3 / 5

Customer Photos (1203)

Reviews (1,621)

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1,621 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Jacelin Lim
Ms Jacelin Lim Verified Purchase
4.0 / 5

Tingkat lunch taste like homecooked food for elderly.

The food is still as good as before after renewed. Hope to renew again and no change to the quality of food.

This caterer allowed to choose 2 pax rice for 1 person lunch so I can ordered for 2 of my in-laws to share as elderly can't eat much.

They also allowed me to select no chilli for them which hard to find in other caterers. They have option for no fish if worried about fish bone, no pork and no chicken too.
Tingkat Menu (20 Days) in Microwavable Container
J
Ms Koh Verified Purchase
4.0 / 5

2nd time order

Used to have generous portion of green leafy vegetables but since after Chinese New Year, hardly any, which is disappointing. Food wise is average but like that it has steam fish almost every week. Generally, value for money and timing of food delivery is pretty consistent so far.
Choose one
Mr Eric Choy
Mr Eric Choy Verified Purchase
4.0 / 5

Worst service ever!

This is not the first time ordered through this caterer but its service has turned worst. Firstly, order was not acknowledged nor followed up. On the actual date, food was not delivered and till I have to write to ask for status despite the payment was deposited a day before. Not even an apology for a service lapse.

On the second day, then the food was delivered. Shockingly, the delivery chap hanged the packages on the gate lever instead a stool just few inches away. Anyone with a bit of common sense will know that if someone will to open the gate from inside, the food packages will drop from the gate lever. On top of it, those previous orders are properly placed on the stool. So what is happening to the service quality of this caterer?

Delivery Feedback

Based on 1,473 customer responses.

  • On time or up to 30 min early: 1,240 (84.2%)
  • More than 30 min early: 202 (13.7%)
  • Late: 30 (2%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,224
  • Less than 10 min early: 2
  • 10–15 min early: 4
  • 15–30 min early: 10
  • More than 30 min early: 202
  • Less than 10 min late: 4
  • 10–15 min late: 4
  • 15–30 min late: 11
  • More than 30 min late: 11

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A customer just ordered for 30 pax for delivery on 3rd Nov, 6:30PM
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