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Hong Choo Pte Ltd

4.4 / 5 (1,621 reviews) 4.8 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*84%
Food Quality4.2 / 5
Service & Communication4.4 / 5
Value4.3 / 5

Customer Photos (1203)

Reviews (1,621)

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1,621 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms yee wee koh
Ms yee wee koh Verified Purchase
4.0 / 5

Worth to give it a try !

I took the 10 day trials tingkat dinner and generally the food is okay for the price we paid, feedback/review are as below:
1. The dishes are a bit oily than our previous tingkat provider.
2. The Fish portion is quite big and it taste better than our previous tingkat provider.
3. The soup taste better too because it cook with pork ribs (my previous provider is halal certified so the meat is always chicken)
Ms Rachael
Ms Rachael Verified Purchase
3.0 / 5

Bad service overall.

The service of Hong choo is really bad. Firstly, my tingkat lunch was delivered after 2pm daily for the first week and the reason given to me was because there was a change in driver, thus the new driver wasn't familiar with the route. Secondly, on some days, some of the food were sour and spoilt. Thirdly, I have been contacting the accounts personnel for the invoice to be emailed to me. But after my repeated contact and messages, there were no reply/acknowledgement at all. Till now, I still have not received the invoice. Bad service overall.
Ms Mandy Lim
Ms Mandy Lim Verified Purchase
5.0 / 5

Highly recommended

Really excellent service and always responsive. Never missed a day and only 'late' (6.30pm) once due to heavy rain. I continued after the trial, and only cancelled months later, due to change in family situation. Soup is particularly good and rich in quality ingredients, although sometimes can be too sweet. Overall highly recommended.
L
Ms Lisa Verified Purchase
4.0 / 5

Good

The best tingkat we have ever tried so far. Generous in portion and a lot of variety. Flexible customer service.

Delivery Feedback

Based on 1,473 customer responses.

  • On time or up to 30 min early: 1,240 (84.2%)
  • More than 30 min early: 202 (13.7%)
  • Late: 30 (2%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,224
  • Less than 10 min early: 2
  • 10–15 min early: 4
  • 15–30 min early: 10
  • More than 30 min early: 202
  • Less than 10 min late: 4
  • 10–15 min late: 4
  • 15–30 min late: 11
  • More than 30 min late: 11

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