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Hong Choo Pte Ltd

4.4 / 5 (1,623 reviews) 4.8 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*84%
Food Quality4.2 / 5
Service & Communication4.4 / 5
Value4.3 / 5

Customer Photos (1205)

Reviews (1,623)

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1,577 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Doris Lim
Ms Doris Lim Verified Purchase
5.0 / 5

A simple home cooked food.

The delivery service is good. Every day around 3pm to 4pm.
Portion of food is okay for 2. Dishes provided is balanced. 1 soup, 1 vegetables, 1 meat and 1 egg stuff. Food is not saltish. Basically is a simple home cooked food. I wish that they can create more different kind of dishes. Overall is good.
Tingkat Menu (20 Days) in Microwavable Container
SP
Ms Soh Pei Pei Verified Purchase
5.0 / 5

New dishes and friendly customer service

I've been ordering dinner tingkat from Hong Choo for a year and my family is still enjoying the food, especially its soup. I would specially like to commend Hong Choo for introducing new dishes, for example, recently, my children really like the new DODO Crispy Chicken Karage that was added to the menu. When I asked the customer service for the name of the dish, they were very friendly and prompt in answering my query, albeit it being a trivial question. Keep up the good work, Hong Choo!
Ms Koh Jing Ting
Ms Koh Jing Ting Verified Purchase
5.0 / 5

Great food and good variety of dishes

The food was very nutritious and not too heavily flavoured, tasted very much like home cooked food. The variety was great and we had many different dishes across the days we ordered.
Portion was a lot and more than enough for 4 pax
L
Ms Low Verified Purchase
4.0 / 5

Excellent customer service

Excellent customer service. My mum was hospitalised then after discharge, shifted house during the Tingkat order period. the customer service kindly paused the Tingkat delivery, and later transferred the Tingkat to the new address. Thumbs up!
SP
Ms Soh Pei Pei Verified Purchase
5.0 / 5

Prompt and Friendly Customer Service

I've been a long-time customer of Hong Choo and have been so far satisfied with the food and customer service. Recently, Hong Choo customer service replied promptly and accommodated my request for deferment of food delivery when my family went for our vacation. I am most appreciative of how I am able to easily make the requests via its business Whatsapp channel and receive prompt responses from their friend customer service representative.

Delivery Feedback

Based on 1,475 customer responses.

  • On time or up to 30 min early: 1,242 (84.2%)
  • More than 30 min early: 202 (13.7%)
  • Late: 30 (2%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,226
  • Less than 10 min early: 2
  • 10–15 min early: 4
  • 15–30 min early: 10
  • More than 30 min early: 202
  • Less than 10 min late: 4
  • 10–15 min late: 4
  • 15–30 min late: 11
  • More than 30 min late: 11

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A customer just placed an order for delivery on 30th Oct, 4:00PM
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