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Hong Choo Pte Ltd

4.4 / 5 (1,620 reviews) 4.8 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*84%
Food Quality4.2 / 5
Service & Communication4.4 / 5
Value4.3 / 5

Customer Photos (1203)

Reviews (1,620)

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46 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

LA
Ms LIM AI HONG Verified Purchase
3.0 / 5

Generous with quantity but lack quality

Generally, the caterer is very generous with the quantity of food. We have full container of vegetable which is too much for us. However, the quality of food is not there. The vegetable are yellowish and does not look appetizing. We had the same fish repeating for 3 days with different sauce. Some of the dishes were salty for our liking. Delivery of food is way too early for dinner. We had our food delivered at 2+ to our doorstep when we had dinner at around 8pm.
Ms Yuna Lin
Ms Yuna Lin Verified Purchase
3.0 / 5

Food is bland but edible

Food is too bland for my liking. The portion is just right. I wish there is an option for me to choose fish without bones as I’m very careless with eating fish with bones. I wish they can deliver my food a bit earlier too even though I requested for the food to be delivered between 4pm to 6pm. They deliver between 5.45pm to 6pm.
SL
Ms Stephanie Verified Purchase
3.0 / 5

Tingkat is a good choice if you found a good choice.

First day food really looks cheap and the taste is bland. Subsequent meals (yesterday was the 5th day) the dishes is better at least got fish but still bland. The thing is everyday is standard with stew chicken (just different parts of chicken), Fish is the same (just different sauce) and do not know why the skin of fish is forever so rubbery, elastic. Vegetables is always given the most! full container. Egg type, so far only see scramble eggs with chai por, peas, and yesterday the steam egg with meat is very dry.

Please help to ask the delivery guy not to put the food on the red chest outside the house because is near lift and blocked by our bicycles. We are not able to see or noticed that corner from our house. Hung it at door or place beside the shoe rack will be better choice.

Overall, ok ok only. At least is not too salty or too sweet. Is bland but we can put soy sauce. Not too bad.
Ms Guan
Ms Guan Verified Purchase
3.0 / 5

Food serving too little

The food serving is really very little despite calling up to feedback. But the food generally taste okay, not too salty.
Ms Rachael
Ms Rachael Verified Purchase
3.0 / 5

Bad service overall.

The service of Hong choo is really bad. Firstly, my tingkat lunch was delivered after 2pm daily for the first week and the reason given to me was because there was a change in driver, thus the new driver wasn't familiar with the route. Secondly, on some days, some of the food were sour and spoilt. Thirdly, I have been contacting the accounts personnel for the invoice to be emailed to me. But after my repeated contact and messages, there were no reply/acknowledgement at all. Till now, I still have not received the invoice. Bad service overall.

Delivery Feedback

Based on 1,472 customer responses.

  • On time or up to 30 min early: 1,240 (84.2%)
  • More than 30 min early: 201 (13.7%)
  • Late: 30 (2%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,224
  • Less than 10 min early: 2
  • 10–15 min early: 4
  • 15–30 min early: 10
  • More than 30 min early: 201
  • Less than 10 min late: 4
  • 10–15 min late: 4
  • 15–30 min late: 11
  • More than 30 min late: 11

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A customer just ordered for 80 pax for delivery on 31st Oct, 7:30PM
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