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Hong Choo Pte Ltd

4.4 / 5 (1,621 reviews) 4.8 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*84%
Food Quality4.2 / 5
Service & Communication4.4 / 5
Value4.3 / 5

Customer Photos (1203)

Reviews (1,621)

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1,621 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

SP
Ms Soh Pei Pei Verified Purchase
5.0 / 5

Overall value-for-money tingkat dinner service

Been ordering from Hong Choo since beginning of the year. Their food portions are sufficient for my family of 5 and I like the variety of food they offer. Usually they will have 2 different meats - fish and chicken/pork, so my kids will always have something they will like to eat. Their soup also comes with good portion of ingredients, sometimes fish slices, wantons, fish balls etc. Overall, I'm happy with the tingkat service.
Mrs Cam
Mrs Cam Verified Purchase
4.0 / 5

Value for money, but not sure if I'll return

Hong Choo was our 1st tingkat caterer we tried out due to a friend's recommendation. We live very near their central kitchen, so dinner is usually delivered before 3pm. Their customer service personnel was kind enough to pre-warn us about the delivery times before we made the purchase.

Food wise: Inconsistent and repetitive. Some days the portions were huge, other days less. Some days the dishes were terribly salty (e.g. some vegetables with a bunch of salt clumped together), other days they were fine. We also ordered rice as add-ons, and the portion sizes varied quite greatly too.

Delivery wise: Mostly consistent in timing, but there were 2 occasions where they did a mix up and gave us someone else's food instead. Because we did opt out of chicken dishes, but we received it twice. The service staff we communicated with via WhatsApp was apologetic about it though.

Value wise: Definitely one of the more value for money caterers around

Would I repeat? -- Still unsure at the moment. It was boring eating the same dishes again for the past 20 weekdays. I wish they could work on a monthly dish rotation menu so that customers won't feel like they're constantly eating the same things.
Tingkat Menu (20 Days) in Microwavable Container
TT
Ms Tan Teng Hoon Verified Purchase
5.0 / 5

Good Service and Tasty Dishes

Delivery was on time. Dishes were generally good and tasty, not very salty. The only comment was that the green vegetables were not as soft as we liked it. Customer service were open to our suggestions on the vegetables and we understand the limitation. Overall we enjoyed the food.

Delivery Feedback

Based on 1,473 customer responses.

  • On time or up to 30 min early: 1,240 (84.2%)
  • More than 30 min early: 202 (13.7%)
  • Late: 30 (2%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,224
  • Less than 10 min early: 2
  • 10–15 min early: 4
  • 15–30 min early: 10
  • More than 30 min early: 202
  • Less than 10 min late: 4
  • 10–15 min late: 4
  • 15–30 min late: 11
  • More than 30 min late: 11

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