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Hong Choo Pte Ltd

4.4 / 5 (1,621 reviews) 4.8 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*84%
Food Quality4.2 / 5
Service & Communication4.4 / 5
Value4.3 / 5

Customer Photos (1203)

Reviews (1,621)

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1,621 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Yee Siang
Yee Siang Verified Purchase
4.0 / 5

Reasonably Good Quality, Very Large Quantity

Hong Choo's food was generally good on most days, and the quantity was very large. The order for 2 people is able to feed 3 people. However, Hong Choo does not provide a weekly menu of the food, so you will only be able to know what you are eating on the day itself. They also do not have the option of ordering fish without bones, so be careful when consuming the fish.
SP
Ms Soh Pei Pei Verified Purchase
3.0 / 5

Unsure, but will continue and monitor for 1 more cycle

I have been using Hong Choo for dinner tingkat service for a couple of months and my family have been generally satisfied with the quality of food, particularly the variety and their soup.

Hence it was really unfortunate and worrying that my daughter found a steel wool strand inside the minced meat dish. Hong Choo service representative called me back the next morning to explain that it could be due to a strand of steel wool from their washing sponge accidentally left over in their cooking pot.

I understand this is a once-off event, and have continued with Hong Choo for another tingkat cycle, but this incident made me more alert and aware that we need to be constantly vigilant whenever we cater food from outside.
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Delivery Feedback

Based on 1,473 customer responses.

  • On time or up to 30 min early: 1,240 (84.2%)
  • More than 30 min early: 202 (13.7%)
  • Late: 30 (2%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,224
  • Less than 10 min early: 2
  • 10–15 min early: 4
  • 15–30 min early: 10
  • More than 30 min early: 202
  • Less than 10 min late: 4
  • 10–15 min late: 4
  • 15–30 min late: 11
  • More than 30 min late: 11

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