Ichiban Bento review

Staff is friendly and called us to remind us that food is ready. Food is delicious and fresh which is inportant for raw food.

Order process was fuss free, food was delivered on time and well packed. First time trying and taste good, will order again!

Umami Sushi Platter: Excellent variety with great balance in flavors. The sushi tasted fresh.

Kuriya Maki Platter: Very well done. The maki rolls were tightly rolled and generously filled. The combination of textures and flavors worked well.

Fuss free and great! The bento comes with a few sides to go with. Just that mentai sauce is abit salty.

Food was prepared already when I went to pick it up. Teriyaki salmon was nice, double katsu chicken was a little salty. Overall it was a good meal.

My repeat order as I like the bento set so much. It was a good lunch with rice, protein, tamago and the sides.

The food was very good. Biggest disappointment is the lack of communication from foodline and the items were delivered 1 hour later than the scheduled time. It was not a bad feeling to have foodline helpdesk closed during non office hours, whatsapp ... More with no response at the last 15 min. And we were only make known by another number saynig "sorry there be a delay..." in the eleventh hour. Not professional and is not customer orientated at all. Would not order through foodline again for ichi bento .
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Food was up to expectation. Repeated order and will order again will recommend to relatives and friends.

No update of food delivery after 30mins past scheduled time on 31 Dec. Called foodline service nbr but they not working on 31 Dec (not sure why no customer service if they still allow ppl to order online? Anything wrong with the delivery there's no ... More one to help us track and check)
Lucky I was able to source the caterer online and they have been very helpful to help me check which branch of theirs is doing the order and even helped me follow up closely with the drivers. They even took the initiative to help me change to another faster driver when the assigned one informed still need another 45mins to pick up the order and he was already an hr late!
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The food is worth it big portion. Quality is great as always. Just a little bit of a wait though order collection at 6 ordered a week ago but have to wait about half an hour.