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Intercontinental Catering Pte Ltd (OLD)

4.3 / 5 (106 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*85%
Food Quality3.9 / 5
Service & Communication4.1 / 5
Value3.9 / 5

Customer Photos (190)

Reviews (106)

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106 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Aung Thu Moe
Mr Aung Thu Moe Verified Purchase
5.0 / 5

On-time service with sufficient portions for everyone

The portion is sufficient for everyone. In one of the days, the meat portion was very little but it was just one day. On other days, it is normally 2 meat or 1 meat + tofu, providing enough proteins. The vegetable is just average but the soup is quite good surprisingly. The soup normally consists of chunks of vegetables and the taste is rich. On the other hand, the meat and vegetables have very less spice. May be it is the chef's style of cooking but I would have a given a better rating with a small change in taste.
Mr Bryan Pang
Mr Bryan Pang Verified Purchase
4.0 / 5

Dishes and service need to improve.

Food was fresh but not so tasty, vegetables were good but the soup dishes need to be improved. Although the desserts were free, it should not just taste like sugar water! On the last day of the service, the Tingkat was not delivered, and we only realised that they had closed their kitchen for a few days for cleaning when I called them. Michelle said she did let customers know by “clipping” a paper on the plastic bag containing the food but we thought the paper was just a reminder to consume the food in time. They did not notify us through email or call. Michelle felt apologetic and kept saying sorry but I don’t think it was her fault. The management should have fulfilled the contract/agreement that we signed up for and should not stop the service suddenly without properly notifying us.
10 Days Tingkat Package 10 Days Tingkat Package
Lee
Lee Verified Purchase
5.0 / 5

Decent food and timely good delivery

Decent food, exact portions for the average eater, not too oily or salty, nice that there is always 1 meat (though it's always chicken) and 1 non-meat dish (fish or tofu) other than the vegetable and soup/snack. However, soup is very watery and very few ingredients, and though it's nice there is free local dessert, it is also very watery. Double packed well with no spills. Delivery is good and timely.
10 Days Tingkat Package
Ms Rain Chong
Ms Rain Chong Verified Purchase
5.0 / 5

Repeat order

Repeat order after the first time trying this caterer. Overall, the food is good. The dessert needs to be improved further but given it is FOC, then it is fine.
Ms HENG ZHANG MIN
Ms HENG ZHANG MIN Verified Purchase
4.0 / 5

Decent food

Food portions are too little on some days. Can consider removing the free dessert and give larger portion instead. The sugar water dessert are similar most of the days and we get sick of it easily. Taste of food can be improved too
A
Ms Aileen Verified Purchase
4.0 / 5

Read this before you order, so not to make the same mistake.

This was my 3rd tingkat caterer since CB. Compared to the previous two caterers, this was quite disappointing. The taste was only average. I consider their price on the high side as the the portions were very small, lack variety and mainly processed ingredients. The free “desserts” is no more than sugar water, with either red beans, green beans or barley.
10 Days Tingkat Package Choose one 10 Days Tingkat Package 10 Days Tingkat Package 10 Days Tingkat Package

Delivery Feedback

Based on 97 customer responses.

  • On time or up to 30 min early: 82 (84.5%)
  • More than 30 min early: 15 (15.5%)
  • Late: 0 (0%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 73
  • Less than 10 min early: 1
  • 10–15 min early: 1
  • 15–30 min early: 7
  • More than 30 min early: 15
  • Less than 10 min late: 0
  • 10–15 min late: 0
  • 15–30 min late: 0
  • More than 30 min late: 0

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A customer just ordered for 42 pax for delivery on 23rd Nov, 11:30AM
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