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Jiale Buffet Services

4.1 / 5 (81 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*88%
Food Quality3.8 / 5
Service & Communication3.9 / 5
Value3.7 / 5

Customer Photos (162)

Reviews (81)

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81 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr John Tan
Mr John Tan Verified Purchase
3.0 / 5

Service bad, food just ok. Will not order again.

Quality of food is generally edible but not fantastic. Service is poor. Food arrives too early before the venue is ready. The collection comes early than expected but it is still fine because food already consumed. The problem is the collection of the utensils are so noisy that it affected the seminar that is still on-going. The guy doing is utensils like not very happy, keeps throwing the things around creating a lot of noise.
Dry Mee Siam Mini Chicken Pie Deep Fried Bread Fritters with Squid Meat Paste Mini Soon Kueh Drumlets in BBQ Sauce with Sesame
T
Mrs Tay Verified Purchase
5.0 / 5

Jiale Buffet - value for money

Jiale Buffet Services was value for money. The delivery was prompt, food was fresh and plentiful, and my guests loved it! Especially the noodles, curry and dessert (yam) were well-received! I would re-order from Jiale given the opportunity. Thumbs up!
EF
Ms Eileen Fong Verified Purchase
4.0 / 5

Overall is good

I have order through Foodline website and received email from the catering of 'order confirmation'. But once I signed and email back there is no reply from the catering that they have received. I don't feel secure because previous catering had reply my email.

Food arrive early than expected.

Guests feed back some of the Cereal Prawn is not fresh. Maybe guests are wearing new clothings during CNY and inconvenient to de-shell the prawn. May consider other dishes for next year CNY.

Although yam is insufficient in the sweet yam with gingko nuts but the taste is nice.

Overall is nice. Both delivery man are friendly.
Sweet Yam with Gingko Nuts 香滑白果芋泥 Ee Fu Noodle with Mushroom 干烧伊面

Delivery Feedback

Based on 40 customer responses.

  • On time or up to 30 min early: 35 (87.5%)
  • More than 30 min early: 1 (2.5%)
  • Late: 4 (10%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 29
  • Less than 10 min early: 0
  • 10–15 min early: 1
  • 15–30 min early: 5
  • More than 30 min early: 1
  • Less than 10 min late: 0
  • 10–15 min late: 1
  • 15–30 min late: 3
  • More than 30 min late: 0

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